This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Focus. While driving 20 mph, the contact smelled a burning odor coming from the dashboard. He examined the vehicle and noticed two wires were melted in the wiring harness. The contact believes that the failure originated from the rear deck lid. Two wires were fused together due to fatigue, one wire being 7.5 amps and the other being 15 amps. The manufacturer stated that the vehicle was not included in NHTSA campaign id number 00V411000 (electrical system:wiring). The current mileage was 42,679 and failure mileage was 42,670.
While driving 70 mph consumer noticed a burning odor, and then the vehicle stalled. Vehicle was towed to a repair shop, and mechanic determined that a piece a metal cut and shorted the wiring harness connection to the headlight switch.
Other than the recalls and the brakes squeaking constantly, everything was fine with my 2000 Focus up until 1 month after the warranty expired. Almost one month to the day, the instrument cluster stopped working. Ford would replace it at a cost of at least $500, so I replaced it myself by ordering a part on line for a total of $45. A couple of months later, the ignition cylinder would not allow the key to fit all the way in and as a result the car was not able to start, resulting in a cost of around $300 to replace. I am beginning to see the stalling problem from the faulty fuel pump. Now my automatic door locks and trunk release just stopped working and the car is making a very odd grinding noise when you turn. It would be one thing if I was the only one with these problems, but the facts are out there and many, many, many people are all having the exact same problems! I have written to Ford main offices and my local Ford dealership serveral times on these matters and I have never heard anything back. I honestly am never buying a Ford vehicle again.
At idle the head lights, dash board lights, and internal dome light flicker with cycle of engine. Ford certified mechanic does not acknowledge the problem, nor a remedy to the flickering. Flickering still exists!
- Clarksburg, WV, USA
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While consumer's wife was driving vehicle caught on fire, smoke was coming out from the air conditioning vent. Dashboard melted, and windshield melted.
I went to warm up my Ford Focus ZX3 as usual on Tuesday morning, but when I turned on the heater/deforoster nothing happened. I then got it serviced and was told that the heater/defroster switch had melted. My concern is that there could of been/ still can be a fire if the electrical system is faulty enough to melt the switch.
Myon 3/27/02 car burned down in my yard. I really need some help to resolve this this the third time I have filled out this form with no response at at all.
Tires wearing out fast, accelerated speed, and engine kill, uneven suspension, indicator gauges and lights haywire. I was told by Ford that I had wrecked the car and had to pay $883 for repairs + $350 for new tires.
On Aug 31, 2001 at approxametly 1:40pm, while on my way to work my speedometer, and tachometer topped out. And all dash electrical systems began flashing. My car began excelerating and stopping on its own, and I imedeiately noticed smoke pouring from under the hood and from the vents. I pulled into parking lot at work, I poped the hood and called the fire department, becuase there were flames coming from the battery area. The fire depr't came and put out the fire, the car was towed to the nearest Ford dealer (purvis Ford, fredericksburg va). I have only had the car 28 days and have not paid a payment as yet when this occured. If you can contact me at work perferably, or home, please enter the following code when calling our house ([xxx]). any thing you can do to help is appreciated as no one will look at my vechile (indlucing Ford and the dealer where purchased.) thank you. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
00 V 418 000/seat hinge: 00 V 411 000/wire harness: 00 V 303 000/rear wheel hub nuts: 00 V 218 000/FMVSS 201: While vehicle was in the dealer shop for is routine check up consumer was informed of four recalls, and, was unwilling to give a appointment for repairs, consumer called on two other occasions, and still dealer, hertige Ford, burington, vt; phone# 802/865-8150 refused to help in these recall repairs. Seeking help from NHTSA in these matter.
A D V E R T I S E M E N T S
- East Rutherford, NJ, USA