This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ignition lock cylinder (where the key inserts/turns on the steering column) locked up on me without warning, stranding me where I last parked the car. No amount of lubrication or quick fixes helped. From what I have read, this seems to be a very common issue with the Ford Focus in that year range. I'm getting quotes from locksmiths in the $250 range. Luckily I wasn't stranded in a bad place!
The contact owns a 2000 Ford Focus. While parked, the contact placed the key in the ignition and was unable to turn the key. The vehicle was towed to the dealer for a diagnostic test. The technician stated that the ignition would have to be replaced. The contact also noticed the front driver?S door handle was loose and about to fracture. The vehicle was not repaired. The approximate failure mileage was 99,000.....updated 08-24-12 the consumer stated the door handles broke. Updated 08/30/2012
I have been researching the issue and while it doesn't fit within the traditional constraints of a safety complaint, it is indeed a safety hazard. The ignition column of the 2000 Ford Focus will "lock" as I was told by the service representative at a Ford dealership. Luckily, this happened to me in my driveway. However, if this were to happen to someone in a remote area, they would be stranded by a problem that they have no control of or any idea that it may happen. The service rep told me that there was nothing I could have done to prevent this problem, and there was no way I could fix unless I came to a dealership. If someone has a family of four (such as the people I bought this from) and they are stranded in the middle of nowhere, basically a default with a key tumbler is to blame. This seems unfair to the consumer.
The contact owns a 2000 Ford Focus. The contact stated that while trying to start his vehicle the key would become stuck in the ignition and he would be unable to release the key. The vehicle was inspected by an independent mechanic who advised him that the tumblers had collapsed and the ignition needed to be replaced. The manufacturer was contacted and they offered no assistance. The failure and current mileages were approximately 102,000. Updated 6/8/11 updated 06/23/11
The contact owns a 2000 Ford Focus. The contact stated that when she tries to turn the key in the ignition it won't turn. She has to hit it with a mallet to get it to turn. The contact stated there are numerous complaints online about this failure. The manufacturer was contacted and they are aware of the failure but stated there is nothing they can do. The vehicle had not been repaired. The failure mileage was about 30,000. The current mileage was 100,000.
- Ashland , WI, USA
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The key has gotten stuck in the ignition three time now. The first time we could not get the car started in a rough neighborhood, and had to leave it over night. The second time I had to remove the battery cable in order to shut the car off. This last time I also had to remove the battery cable to shut the car off.
Driving home from family vacation. Ignition key/lock failed not letting us start out car after stopping for a rest. Leaving us stranded three hours from home on a Sunday night. Massive reports of this happening to the Ford Focus 2000-2003 but why haven't they recalled it?
My year 2000 Ford Focus ZX3 had been experiencing some ignition issues. I could put the key into the ignition, but it would not turn at all. This was especially the case if the wheel was locked. Usually after some jiggling of the key it would turn and I could start the car. The first time this happened was in August of 2004. It began to happen about twice a month. The dealership claims they are the only ones who can fix the issue, by re-making the key and programming the now the key won't turn at all. In shopping around dealerships they believe the price will be around $300 if the cylinder is not damaged (by their own key?) for $500, plus the cost to tow the vehicle to them so they can program the key. A local locksmith has told me that this is a common issue with the Ford Focus. If so, why has it not been recalled?
There are no indicators that the problem is about to occur. Key stuck in ignition of 2000 Ford Focus. Repaired once already. Problem occurring again. Ignition switch was replaced the first time after being stranded when the key would not turn in any direction. Initial repair bill was around $400.
I have a 2000 Ford Focus. In 2003 when it was still under warranty the ignition locked up and I couldn't turn the key. That happened at the Ford dealership while getting other recalled parts replaced. Yesterday 5-25-10 at 9:00pm I returned to my car and the ignition was locked up and I couldn't turn the key. Ford refuses to cover it as defect even though there are numerous complaints and it left me stranded at night time.
I have owned a 2000 Ford Focus for over 9 years. I have had 3 ignitions installed in this vehicle and it is currently sitting at the mechanics awaiting a 4th. As a single woman, I feel this is a safety issue as I don't know where or when this ignition will lock up and leave me stranded. The key will not turn after inserted in the ignition. The steering wheel will lock if turned and towtruck must be called to move the vehicle to a garage. The first time was at night after a baby shower, luckily friends were near to help me. Another time it was in the parking lot after work, I had to walk several blocks to reach a phone to call for help. The third time was late at night on a city street...again I had to walk a couple of blocks in below freezing weather to reach a phone. And now this time I recognized the "symptoms" and was able to reach a garage before I was stranded. A quick google search will show you that many Ford Focus owners are experiencing this same problem. I have owned Ford all my life, but this will be my last. I shiver to think of where I might be someday when it decides to quit working...again. I will list the last incident date at there have been four so far dating back six years.
I drive a 2000 Ford Focus. I was about to leave work after my shift and I was unable to turn the key to start my Ford Focus. I have heard that this issue is common with the Focus and that Ford has still not issued a recall or fixed the issue. As we speak, a locksmith is having to remove the ignition and replace it. It is going to cost me close to $300. I am fortunate that I was somewhere safe with cell phone service. If this had happened any other time, I could have been in the middle of nowhere with no cell phone service and no hope. This is definitely a safety hazard and a recall should be mandatory for Ford.
The contact owns a 2000 Ford Focus ZX3 hatch back. She stated the factory key for the vehicle would not turn in the ignition. The dealer gave her a second key that also did not work. The dealer advised her to place the old key in the ignition to start the vehicle momentarily then removing it, and replacing it with the new key. The key failed to turn the ignition on. There were no repairs made to the vehicle. The failure and current mileages were under 106,000.
2000 Ford Focus. Key would not turn in the ignition. Car would not start. I had to be towed and had to have it fixed. $598, including the 125. Tow charge.
I am the owner of a 2000 Ford Focus ZX3 my issue was that the key will not turn in car ignition and therefore I cannot start car. After researching this problem apparently it happens very often to owners of a Ford Focus and I'm lodging a complaint in the hopes that a recall will be made.
I have a Ford Focus 2000 wagon with only 60,000 miles on it. Within the past three weeks I have had to have it towed because I can not turn the key in the ignition. I am now waiting for it to be towed to my mechanic to fix the ignition. Looking online I have seen numerous complaints about this problem and wonder why there has not been a recall for this ignition.
A D V E R T I S E M E N T S
- Newark, OH, USA