This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Focus. While driving 50 mph, the vehicle suddenly stalled. When the contact attempted to restart the vehicle, the ignition pin inside the ignition cylinder failed. He was unable to control or move the steering wheel and the brakes did not function. The vehicle was pulled to the side of the road and towed to the dealer. The dealer stated that the ignition control was the cause of the failure. The failure previously occurred two years ago. The dealer refused to repair the vehicle for free because the work that was previously done was only for a year. They are now charging the contact the same price for the repair, but he refuses to have his vehicle repaired at the dealer. The VIN was unknown. The failure mileage was 85,000.
I recently was stranded 30 miles from my home due to my ignition locking up. My keys would not even budge and I had to have my vehicle towed and paid for the repair ($400). They replaced the ignition module.
: the contact stated while attempting to start the engine, the keys would not fit into the ignition. The vehicle was towed to a dealer who determined the ignition module needed replaced. The manufacturer was alerted.
Ig nition on a 200 Ford Focus locked up. Ignition and steering wheel will not turn. Aparently this is a common problem with this car. Upon completing a web search for possible repair options I saw hundreds of complaints for the exact same problem. I'm calling to have the vehicle towed to the dealer where I will undoubtedly be raped and pillaged over a Ford md that they are unwilling ackowledge or honor.
I have had my Focus for five years, I am 1 month away from paying it off. Initially after I bought the car, there were a few major issues that were fixed under the warranty. Example- wheel bearings, breaks, etc. Otherwise my car has had few problems outside of normal wear and tear. On Friday, July 15, 2005 I had a difficult time getting my key to go in the ignition. But it went in, and started okay. On Tuesday, July 19, 2005, I was unable to turn the key in the ignition, it was stuck. It was also difficult to get the key out of the ignition. I had to have the car towed to the dealership to be repaired. The driver of the tow truck asked me if the ignition was stuck. I told him yes, and he told me that was the usual problem whenever he had to tow a Ford Focus. Marshall brothers Lincoln Mercury informed me it was the ignition cylinder that broke. I looked online, and there is an entire discussion board dedicated to this specific problem. www.autoforumz.com/Ford-Focus-ignition-locks-ftopict32011.html
I own a 2000 Ford Focus zts and the key will not turn in the ignition. According to multiple postings on the web this is a constant problem for Ford Focus owners
Ignition system has failed for the 3rd time in 40,000 miles - I can insert the key into the ignition and turn it through the first three position, but cannont turn it into the start position. Both previous failures where repaired at Ford dealerships with the replacement of the ignition cylinder.
I purchase my 2000 Ford Focus LX on September of 2000. Since then ive had nothing but problems with this vehicle. I drove it for 10,000 mile and the ignition cylinder locked up and left me stranded. This also requird a new set of keys because the ignition cylinder strips them. I also had to replace brakes and tires 4 times in 3 years. The fuel pumped failed 3 times now also. I was at work yesterday and the car once again had a locked igniton cylinder. Luckily for me the car is out of warranty. I had to get another set of keys made a year ago because they got stripped(again). I would not have a problem with this but they are 120 dollars for 2. but going back to yesterday, I recieved a phone call from the dealership saying that it will cost 500 dollars to fix the ignition cylinder. What is going on here when I can't find one person who as ever had to replace this part on their vehicle? I have a problem believing that Ford can make something so defective!
The complete ignition module requires replacement on my car. I was told by a Ford Motor Co customer service representative that this particular problem is wide spread and would probably be covered by the company. I was told today that although there are quite a number of incidents with this particular part it is not yet a recall and therefore we must pay approximately $400 to repair it. I do not feel this is fair. I was also told that even though we have an extended warranty it is not the correct level of coverage and would also not be covered.
I have a 2000 Ford Focus LX. The ignition cylinder "fell" or broke or whatever it is called. The net effect is that the key would not go into the ignition and had to be towed to the dealer. It was replaced under warranty on Jan 17, 2002. 19500 miles approximately. The next time the ignition switch failed was December 4, 2002. Same symptoms and the ignition switch was replaced again. Again under warranty. Approximately 33394 miles. Now again November 5, 2003 the key is having trouble sliding in and out again. I'm sure I'll be up for another ignition switch replacement and re-keying soon.I really feel Ford needs to fix this problem and then recall so that we can had reliable ignition switches. Thanks carol.
A D V E R T I S E M E N T S
- Milford, MI, USA