This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The battery cable coming from the positive terminal is melted. Upon investigation I found that this was a recall: NHTSA campaign #02V288000. However Ford is claiming that my VIN is not part of the recall, even though it is specific for my model and year, and even though my car is experiencing the exact issue that the recall is for: Faulty electrical wiring that can lead to a fire. I have not had a fire in my vehicle, but a melted cable is close enough for my liking. Battery terminal cables should not be melting, period.
2000 Ford Focus ZX3 battery cables. Not included by Ford in VIN range for current recall 02V288000 " cause the battery cables to short resulting in heat damage to the cables. Besides heat damage, the "check engine" light may illuminate, the vehicle may fail to start, or smoke, melting, or fire could also occur." Although this vehicle suffers identical symptoms plus stalling in traffic which puts operators life at risk..
Heat damage to battery cable, smoke was coming off of battery cables, the cables were so hot they melted. Car now will not start but occasionally cranks very slowly.. this is exactly as the recall issued by NHTSA in 2003 on the same make and model. Your campaign number 02V288000. My car is now a fire hazard and can't be driven. Need help.
To the best of my knowledge no recall notice was ever received regarding campaign # 02V288000, I have a bill for replacement of the exact same parts due to the exact same problems this recall notice stated. I would like reimbursement. How do I go about this?
- Warren, MI, USA
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Failed to start; noticed that positive cable insulation near connection to battery was melted; had battery jump-start; took to have battery check in car while running; bad battery; replaced battery with new one; and failed to turn on; mechanic checked continuity and there was none found; mechanic cut off part of cable with burnt insulation and tried to reconnect; no remedy; notified by mechanic that it would cost approximately $400 to replace positive cable harness. Mechanic notified me of a recall he found concerning the zetec engine and battery cable harnesses catching on fire; thus, contacted dealer with VIN; and they said there is no such recall associated with that VIN...
Battery cables were replaced under recall 02V288000. New cables only lasted for 2 years before car quit running and the cables needed replacement again. 2nd replacement was not covered under warranty or recall so consumer had to replace cables at Ford dealer for $250 (parts and labor). Consumer feels that two years of life on battery cables is completely unacceptable. Car is now considered somewhat unreliable due to the fact that battery cables are prone to failure.
Driving down the highway at about 55 mph, car hesitated, ran real rough, then ran normal until I reached my destination. When I reached my destination car just died in parking lot, would not turn over, would not do anything. Had car towed to hillside Ford (nearest Ford dealer). They called me back and said that could not figure out the problem until they put a starter in the car because the car was not turning over. What the starter has to do with the car dying is beyond me? so I said ok, they changed the starter, charging me of course ($180 for starter), and then realized that the car still didn't do anything. This is when they figured out that the battery cables were all burnt up. So they told me they would have to be changed (another $90 for cables). So after the starter and the battery cables were changed the car was back to running normal. My total bill including labor $618. I had no choice but to get the car done because it is my only source of transportation. After further looking into recalls on the NHTSA website for my car, I realized that there is a recall for the battery cables on my Focus, with my engine and the same year (recall #: 02V288000). I called Ford and they told me that all recalls are VIN specific and my car was not on the list. This is the same thing they said when they had a silent recall on the fuel pump, which they finally agreed to take care of.
Battery cable was located in a way that caused abrasion against battery case. Wear by this abrasion caused failure of the insulation and a short circuit. This resulted in total engine and electrical failure and started a small, brief electrical fire of the cable insulation and battery case. The incident occurred on a freeway, and put the occupant in significant danger. Vehicle was towed to garage. Battery and battery cable harness assembly was replaced. Status of alternator not yet available.
Consumer received recall 02V288000 concerning battery cables. When driving at night, at any speed, headlights got dimmer, and the radio came on and went off intermittently. Consumer saw this recall on NHTSA website, and believed battery cable failure was the cause of this problem. The dealer and the manufacturer were not notified.
While driving the dash light began to flicker then the vehicle shut down suddenly while in gear. Campaign id number : 00V411000. The consumer was told that the power cable to the battery was the result of the problem. Campaign id number : 02V288000. The consumer was told by the service department that this is a problem because the vehicle could explode. The warranty company turned the consumer down stating that the problem was not part of the warranty. The key gets stuck in the vehicles ignition and would not come out. The doors would not close properly and remained open while the vehicle was in gear. When the tire was removed the consumer noticed that the wheel was missing a lug nut. Campaign id number : 00V303000 the air vent did not stay open when the A/C was on high. The brakes howled like a wounded dog from the time of purchase. Pads and rotors needed to be replaced.
While driving at any speed, the vehicle stalled. The consumer restarted the vehicle, and drove it to a mechanic for inspection. The mechanic determined that the battery cables needed to be replaced. Recall# 02V288000. The consumer was told that his vehicle was not apart of this recall. The positive battery cable was found routed improperly.
Along with the on going problems I have with my 2000 Ford Focus, I recently stalled while sitting at the light, I came to find that my positive battery cable was so corroded and burt. Causing me to stall. I had taken it to the dealer in August of 2003 they claimed to have inspected and rerouted the battery cable and torqued the pinch bolt. They told me I needed a new battery and offered to do this for me for $190 I declined the offer, never did they mention the cables, I had the battery replaced that same day. Several weeks later my battery light comes on, I take it back to the dealer and they tell me it's my fault and now the alternator will need to be replaced and the frayed positive cable which is burnt completely is not their fault. They tell me that they will not fix the battery cables unless I pay $390 to have the alternator fixed. These issues with my car are as a direct result from this battery cable issue. There are also still many other issues with this car including a leak which they think means the car is actually cracked in half. The service advisor verbally attacks me and gives me the finger and tells me to talk to the hand. The service manager steps in and does nothing to help me. In the meantime I all I wanted was the cables replaced as it is stated in the recall. So I can dump the piece of crap.
While driving at night time headlights failed, only the high beam worked. Also, this vehicle had a problem with misrouted battery cables. Dealer not notified. Vehicle's warranty expired.
2000 Ford Focus. Car would not start 9/11/03. Nothing was left on to drain the battery. Aaa called. Applied pressure to battery cables. Was not making connection. Wires frayed to cable. Finally started when cable was turned and twisted just so.
A D V E R T I S E M E N T S
- Miami Beach, FL, USA