Purchased 2000 Ford Focus, VIN [xxx] from croft Ford on Dec. 19, 2001; mileage was 12,163 (car was still under warranty); have been unable to walk since March of 2002 (mileage on car is now just over 13,000; last 200 plus miles has been put on by Ford dealerships attempting to fix car). Have had this car in to several Ford dealerships; none of which can solve problem of engine surges; dash lights sweeping; transmission bolting; etc., etc., etc. This car is not safe to drive; I have notified Ford Motor Company; the dealerships, etc., and feel that it should be covered under "manufacturer warranty".. instead latest was that Ford dealership wanted $500 to replace alternator and could not guaranty that would fix problem; I already paid $105; plus $110 and the same problems are happening. The car has been at the Ford dealership in woodbridge, va, for over 2 weeks, which leaves my family without a car to Transport me. This is not right. I told todd croft of croft Ford that I needed a good, dependable, safe car because this would be the last car I ever purchased. He knew that I did not drive much at all and I feel that he sold the car (with an existing problem) to me thinking that I would never know. My daughter was the one who realized this car had a serious defect and took it to croft Ford to be fixed several months ago; to date, it still is not fixed; is a danger to drive, not only to the person/occupants of the car, but to any vehicles near when the power surges occur and the transmission bolts. Updated 07/18/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Locust Grove, VA, USA