This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Focus. The contact took the vehicle to an independent mechanic for routine maintenance and was informed that the rear control arms and cradles were severely rusted and needed replacement. The vehicle was not repaired. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
The rear door latches on my car have failed. The car's year and make was recalled under recall: 05S27, NHTSA campaign # 05V030000 however my VIN number is not covered under this campaign. I now have rear doors tied together using a rope.
The contact owns a 2000 Ford Focus. The contact stated that while driving 10 mph, the vehicle slip on ice and crashed into a boulder. The contact stated that pieces of the dashboard fractured causing injuries to the front passenger's left side of the face, front of neck, chest, abdomen, and left thigh which required medical attention. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.
The contact owns a 2000 Ford Focus. The contact stated that while driving approximately 15 mph on a curved road, a loud noise was heard from the rear of the vehicle. The contact moved off the roadway to inspect the failure and discovered that the driver's side subframe had become completely detached from the vehicle due to corrosion. There was also a large hole under the carriage. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 54,140.
- Morgantown , WV, USA
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Got my daughter her first used car from a dealer, which I should had gone with her to check it out first since an 18 year old would most likely not know anything much of a car besides driving it. You would think buying from a used dealer is safer than buying out in the street. So when we took it out of the lot noticed engine tremble and suspension noise, (too bad no lemon law on used dealer selling this type of cars). After diagnose the engine produced a catalytic convert malfunction code. Also after inspection the Focus needs all four suspension struts. A month later that other suspension noise resulting almost in a accident from a back wheel shaking which came from a back wheel bearing which hub nut was just about off, which would had caused the wheel to come off. I did a search and this are all common problems with the Focus and I believe there was a recall for a back wheel issue. The bad news is that after a while of the recall being issued it is voided or only specific VIN numbers are considered effected "??". the latest encounter is the steering column locking and the key not being able to unlock it. The worst part is that the ignition cylinder would have to be drilled out to be replaced (very interesting since is the first time I seen that). I'm noticing from my experience with Ford vehicles that although in my opinion there engine and transmission are a bit better than most vehicle, is the little parts that one have issues with that ends up costing the most, just saying. So why is it that with many complaints and known issues from previews model years Ford has not attempt to resolve the issues. I bet there would be many other people out there complaining if only they new they can complaint, the question is, is anyone going to do something about it!!!
The accident occurred on a hill at 10:30 P.M. I suddenly lost all power and control of the car near the crest of this hill. The car drifted back almost in a straight line. The brakes and engine weren't working as the car picked up speed in reverse under its own power I.e., from the slope of the hill. It continued backward until coming to a sudden stop with severe impact. The car was stopped by a storm sewer culvert (ditch) to the side of the road. The left rear of the car and undercarriage were severely damaged I.e., catalytic converter, muffler, rear axle, etc. The car was in excellent condition, was well maintained and had recently been inspected. The car was deemed a complete loss by the insurance company. I can provide more detailed information including a police report if requested.
After rain, water puddled on passenger side floor. Contacted Ford dealer who said they are unaware of any such problem. However, they referred us to a repair man who said he fixed several hundred cars with this same problem. There was 4 inches of water in car and there is a foul moldy smell in car. Apparently this has been an ongoing problem as I have noticed the smell in car prior to this incident.
Following a minor accident, no damage, the airbag deployed broke the windshield and dashboard. For 12 months afterward the passenger floor would fill with water during rain showers. I took it to be repaired 4 times with no success finally on the 5th trip the body shop figured out that the glue or filler that was placed between the welded structural components during assembly at the factory had cracked leaving a tiny hole that was siphoning water into the passenger compartment. They applied sealant to the seam between the passenger door panel and roof and so far no more leaks.
Water entering passenger floor. Carpet pad soaked mold smell in car.had it in dealer shop at 4500 miles 16000 miles they replaced carpet and obviously temporarily fixed the leak. Now the warranty is up and the dealer wants me to pay to have the leak fixed. I attempted to repair it myself but cant stop the leak. Ford has service bulletins about this water leak but apparently they don't know how to fix the leak either.now I am stuck with a molded smelling car and a wet carpet.
Have had very discerning trouble with 2000 Ford Focus. Things previously fixed are still not working properly. I have had the car since late 2000, and it has been in the service dept. More than I have been able to enjoy it.
Ignition failed, had to be replaced, tires wear incredibly fast (4 sets of tires at 45000 miles), radio cut out, had to be replaced twice, brakes failed at least three times causing two accidents, dealership said they replaced them, but lied and never did, was forced to spend $500 having them replaced, trunk doesn't close, bad suspension, spun out on an exit ramp
Car stalled. Towed to dealership (apple Ford), replaced fuse. Stalled again. This time entire fuel system replaced. Gas guage read inacurate. Another new fuel system. Still read inacurrate. A new console. Still reads inaccurate to this day. Just gave up trying to get it fixed.
Molding on right rear passenger door coming off; do not feel safe in vehicle B/C of all the recalls and can't take off work for all of these recalls; thumping coming from under steering column, told that it is a characteristic of the car, but sounds like same problem that was recalled in rear wheel bearings; overdrive off button doesn't work; brakes squeak and wear down too easily and I had to pay to get them replaced;this car is a piece of junk. I bought a new car B/C I did not have time to get my old car fixed all of the time. I thought buying a new car would eliminate this, but I take this to the shop all the time for recalls and problems. This is insane! something has to be done!
Vehicle has been given consumer trouble since purchasing it. 2nd day after purchase vehicle was in dealer's shop for 2 weeks. When putting on brakes vehicle shakes. Also, driver cannot see to make turns because truck is very high. While driving, the consumer and his daughter were hurt due to brakes and wipers failed in the rain. The rear window is very high and the driver was unable to see vehicles from behind. Brakes failed more than three times, however the dealer refused to fix it after the first repair there were 2 injuries, consumer also states the airbags failed.
There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. Driver states more than twice brake pedal was applied, and pedal went to the floor. Ford has been contacted..also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, RPM runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.
When applying brake pedal it would go to the floor, also brakes will grind. Rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. Transmission slips and jerks and rpms jump. No problem found. Consumer hears loose gravel sound from right front wheel area. Dealer found wheel well loose. Dealer found serpentine belt failed causing whistle squeal under hood. Gas light on with full tank and door ajar light is on. Dealer replaced battery. Evaporative hose loose. Dealer removed and installed fuel tank. Cigarette lighter not working. R-cup hold bubbling. Driver side mirror knob falls off. Rear child seat latch cover in broke. Front driver seat metal fell out. Both headlamps moulding fall out. Sunvisor mirror/bracket moulding on passenger side between door / dash loose. Broken. Right outer ac vent broken. Loose carpet on right front floor. Pillar trim coming off. Deck lid wire harness had tp be replaced. Clicking noise from L/H front of vehicle. Egr valve replaced. Left rear tail lamp is out. Engine light is on. Problems with rewind button for am/fm cassette.
Water leaks into passenger compartment from underneath windshield and will run behind dashboard before forming a puddle of water on floorboard. Dealership has examined vehicle four times and cannot effectively remedy the problem. Please provide any additional information / documentation.
A D V E R T I S E M E N T S
- Amber, NJ, USA