This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Focus 3 door seat back latch failure. Secondary release to allow access to rear seat failed and will not hold seat back in upright and locked position.
The Focus seems to have a drivers seat recliner defect. With our ZX3 the recliner handle broke off. We now use a screwdriver to recline the seat, haven't had time to fix it yet. My sister who also owns a Focus her seat does not recline at all. She uses a pillow to help with the recline. She is a college student has no money to fix it. However I do think its funny that both cars are having similar problems both within 6 months of each other, both are 2000 Ford Focus.
The front drivers seatback has completely failed: I.e. the right side of the seat back has collapsed with no warning, while driving, which almost caused an accident! after reviewing the NHTSA listing of customer complaints I realized this is not the first complaint of this kind.
While exiting the rear seat, the passenger seat back release assembly broke (part number ys426161184aa). When I examined the broken part it was obvious that the clevis had broken from "metal fatigue" failure. I brought my Focus into the dealer the next day. To my surprise, I discovered that another Ford Focus, same year, same model, had experienced the same failure, suggesting that the casting / forging for that part is faulty. The parts department just received the part to repair the other Focus. The dealership is investigating, for me, the milage of the other vehicle. I will up date this report when the milage of the other Focus is known.
- Oakland, CA, USA
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Both front seats completely collapsed backwards when vehicle was struck from rear. Dealer was notified. Consumer was pushed into an intersection, had no control over steering wheel, 2 people were injured in accident.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Consumer received recalls, 00V303, 00V218, 00V418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer.
Was traveling approximately 65mph when vehicle went out of control. Wheels had felt wobblely and loose. Had to swerve to miss several vehicles. Managed to get off freeway and stopped vehicle. Had vehicle towed to dealership. Was informed by mechanic wheel bearings went out. Dealership has to order parts. Vehicle was repaired previously under recall. Screws keep falling out of seat belt and has happened two times. Drivers side seat lever keeps breaking and has happened three times. Windshield wipers failed while driving during a heavy rain storm, received recall two weeks later, 01V258, dealer replaced wiper motor. Turn signal failed, dealer replaced bulb. Problems with brakes, rear drum assembly bearing wore into wheel spindle, front brake pads replaced, front rotors resurfaced. Consumer feels every bump in the road. Bearings have failed twice. Side mirror broke. A-pillar trim coming loose after recall repair 00S20.
Consumer has had to take vehcile in for 2 safety recalls, headlights needed to be replaced due to seals being cracked and worn, as well as selt belt replacement because the mechanism would not stay buckled (oov-411 and 00V-418).
Back seat of the wagon does not come back onto the catch after it has been used as a wagon bed. I have written Ford several times, talked to the dealer five times and talked to Ford three times. Each time they have told me they would not use the seat and they are refering the problem to engineering. What I think furthur complicates the problem is the fact that the dealership is closing and the model is being taken off the makrket. Hence no reason to fix it.
The bushing broke on the drivers side back seat causing the seat not to lock into the upright position after being lowered to create a flat surface. Nlm
A D V E R T I S E M E N T S
- Dearborn, MI, USA