This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Started experiencing problems with the vehicle after purchase. Suddenly in August, all power systems/computer type items began to fail -- power locks, trunk release. Then, car began (and still does) to sputter and shake when stopped/idle until it would shutdown. Also, the radio/cd player would shut off. Checked for tsbs for the vehicle model & year and found at least 15. When I took the car to the dealer (world Ford sandy springs) we were told that they are technical service bulletins and that we would have to pay to have the car repaired. Only official Ford recall notices, not even ntsa recall notices, would be honored. On top of this, we would be expected to pay $90 per complaint batch (the tsb list was batched in to 3 main areas)for diagnostic purposes and if any of the complaints were related to a recall, the $90 would be refunded as applicable. I expressed that if Ford issued a tsb and the ntsa issued a recall notice, then I should not have to pay to have the car worked on.
I now have a problem with the transmission. The mechanic thinks it is a filter or switch that keeps the oil level in the transmission when turning right. My car shuts off when I make right turns. I have spent way too much money and still owe on this car..frankly I would like to turn it in! has lot of repair needs too much money. I had all of the recall work done also
While coming home from a house warming in tucson, AZ on 06/21/03 me, my 2 nieces, and my daughter were on the fast lane of the freeway coming out of tucson when the engine started losing power, the car started slowing down to about 25 mph we had to cross 3 lanes to get off the freeway with other cars coming at 65 to 70 mph we almost got hit on the last lane before exiting the freeway. The car then sputtered the rest of the way off the freeway. After sitting for a while we were able to start it again. And continue home but we used frontage rd all the way. I am afraid to take it on the freeway anymore. Sometimes it does want to start at all. The door on passanger side also doesn't unlock with power button. Service engine light comes on with battery light and oil light. I feel someone will eventually be seriouly injured unless they find out what is wrong here.
Extreme amount of problems and recalls, vehicle has low mileage. In addition to listed problems, severe rear tire cupping at 7000 miles, may be attributed to loose rear wheel bearing. Power steering pressure hose leaking, A/C still not fixed correctly cold lasted for about a month drivers door lock wont lock interm. Rear trunk latch wont release from inside car. Fuel gauge erratic, caused driver to run out of gas on a bridge. Maf sensor failure, caused driver to be limited to 15 mph on freeway till next exit. Vheicles radio stuck on with key removed causing battery drain---happened twice and was fixed. Vehicle is a lease due back for return in August. Cant wait to be rid of this headache but feel sorry for whoever buys it... I would still like Ford Motor Co to reimburse me for the lease payments made for the amount of downtime and time vehicle spent at the dealership to fix some of these problems......thankyou
Car is only 2yrs,8mo. Have currently expended over $4000 on repairs. Problem with seals allowing fumes in car from other vehicles running beside mine. The noise and wind shear level is very unsatisfactory. Squeal noise and thumping feeling from pressing on brake pedal. Hesitation on accelerating into traffic flow. Poor quality on parts and workmanship from manufacturer
The brakes have been looked at three time because of noise and it's been serviced several times. It's in service right now and has been there for two weeks. I don't know if they are working on it or if they are repairing other things or what. I haven't had heat throughout the coldest part of the winter. The seat belts don't work and the paint is peeling. The car has locked up not letting me start the engine twice, then just out of the blue it decided to start. I tried to turn in and the car dealer at Ford said he wouldn't touch it, didn't want it. We bought it Aug. 9 2000-Ford credit, simple interest 6.5 --first payment September $456.99 a month they say we owe too much to trade in "?"this made no since. Now I know what's been going on. My husband has been out to sea usnavy for almost a year and I'm scared to drive it I'm a nervous wreck about this car and I don't know what to do. There has been is so many recalls on this car I don't know if they have fixed them or not
Bad brakes, leaking transmission X 2 repairs, numerous electrical probs, one "accident", damage repaired at Ford expense, bad tire, noise from front rt side, "'surge" prob, car seemed to "'stick" in a gear. I don't have my file with me but I know there is more.
The main concern I have is that I have had this car in 4 times now for rear wheel bearings. My other issue is that when the actuator in the rear drivers door went out that all the locks and windows freeze up in the locked position it that is where they were at when it dies. Not the key, manually or remote will wor. This to me is a saftey issue, you could potentially be locked into your vehicle with no way out.
Current malfunction is hesitation and engine stall and brake failure. My car is almost 2 years old and within that time period I have experienced the following malfunctions: Windshield wiper, air condition, electric window, brakes, struts, rusted rotor, ignition switch, electrical shorts(flashing dash), engine hesitation/stall, blown fuses where car would not start.
I bought the car in June of 2000 since this time the car has had a number of recalls on the car. I feel that the people that bought the 2000 model of this car should not be liable to pay the amount the contact was signed. Due to the fact that at the time the car was bought, the people that bought the car didn't know that most of the car's life would be in the shop being fixed. Also Ford knew that the Focus was prone to this happening.
The vehicle stalled intermittently, the dealer diagnosed the problem as a defective module, which caused electrical problems. The odometer/speedometer had shutdown, the trunk opened, the keyless entry is inoperative and sometime the passenger(s) get stuck in the vehicle due to the faulty locks. Scc
Cigarette lighter would pop completely out of socket onto front seat/floor or onto rear seat. Vehicle been to dealer on five occasions and problem still occurring.
There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. Driver states more than twice brake pedal was applied, and pedal went to the floor. Ford has been contacted..also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, RPM runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.
A D V E R T I S E M E N T S
- Atlanta, GA, USA