This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multiple problems: Replaced cd player once, three brake jobs, multiple trunk latch repairs, replaced transmission at 40000, 3 recalls, ignition switch locked up. The 2000 Focus is clearly a lemon!
Purchased my car in 2000. My car currently has 51,000 miles on it now. Since that time, I have purchased two brand new sets of tires and have had my car aligned two times.. ihave also needed my trunk latch replaced and although my brakes have been replaced they continue to squeal. Recently, whilr driving on an interstate mt car sputtered and shut down. I waited two hours at which point it was able to be driven. I took it to Ford and they believed I need my fuel pump replaced. This occurred one more time approximately three days later.
Since the purchase of my Ford Focus 2000, it has been subjected to recalls for wheel bearings, paneling, and the master cylinder. Additionally, the trunk latch had to be replaced and the computer reprogrammed. Since late Sept. 2000, the engine dies at approx. 45/mph when I press the clutch to downshift from 5th gear, slowing from a higher speed. On Aug. 21, 2001, I took the the car to maroone Ford in margate, Florida because it had stall (died) twice in one day. The mechanic said there was nothing wrong with the car and said that I didn't know how to drive it properly. I contacted Ford motor dispute settlement board and they came out and drove with me. The car did not stall at that time, and he advised me that I didn't know how to drive the car! I believe I have been lied to by Ford and by their representative, maroone Ford, margate. I have copies of letters that I sent to maroone Ford, and to the board of directors at maroone Ford as well as a copy of the initial dispute settlement board application. I have complained over and over again that I fear for my safety, and that I want Ford to either fix my vehicle or give me a safe car. I was a full-time nursing student at Florida atlantic university in boca raton, Florida when this started, I am now a registered nurse still driving an unsafe vehicle. I would appreciate your help.
Consumer could not open the truck from inside of vehicle. Has to get out and open it manually. Before use to do it from inside of vehicle. Dealer was contacted.
7 new stereos, 2 ignition cylinders, a few trunk latches, transmission trouble(dealer cannot duplicate), 20,000 miles I have to replace 4 tires and 4 brake pads, horrible grinding noise when stopping, shakes on the freeway when braking, misassembled interior rails, and many others. I am completely dissatisfied with this vehicle, I will never, ever buy another Ford vehicle and I will certainly never reccomend a Ford to anyone.
- Fort Worth, TX, USA
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- Venice, FL, USA