This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2019 Ford Flex Back-up camera either upside or unavailable when the car is put into reverse. Car is available for inspection upon request. The software has been successfully updated multiple times. The camera going out or being upside down when backing up is definitely a safety issue. No inspection has taken place. The car is 5 years old and the camera worked for about the first two years. There were no warning signs for the problem. Thought a recall would be issued.
I pulled out of my driveway and maybe 2 miles down the road heard a giant -??pop-?? noise. I pulled over to see what happened and found a giant whole and cracking/glass from my sunroof! The weather is clear there was no debris hit my sunroof simply shattered.
The backup camera malfunctioned. The malfunction was reported to the Ford dealer. No replacement part is available from Ford. The car is still under warranty, but Ford is making no efforts to repair or replace this mandatory safety component of my car.
While the Flex was parked in our driveway, the glass in the rear hatch blew out. It occurred around 5:00P. The temperature was in the 70's all day. No one drove, went into the Flex, or opened the hatch that day. At 4:30P the glass was still intact. At 5:00P the hatch glass was seen on the ground and rear bumper.
Occasionally when I am turning left or right there is a clunking noise under the front end of my car. I typically back into a parking space and when I am lining up my car to back in is mostly when the noise occurs. It is a loud sound that almost sounds like a popping or snapping. It does not matter the temperature outside, nor does it matter whether it is dry or wet. It isn't happening every time either. It is frightening, though, because I had a tie rod snap on a car one time and it always makes me think of that. I did take it to a Ford garage and it didn't make the sound so they did nothing because they really couldn't tell me what it may be. My car is garage kept.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA