This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford Flex. The contact stated that while operating the vehicle, the engine temperature gauge increased, and the air conditioner would not blow cool air. The vehicle was taken to the local mechanic who discovered that the engine coolant level was extremely low, and that the water pump was faulty and needed to be replaced. The vehicle was repaired. Recently while driving at an undisclosed speed, the vehicle suddenly lost motive power and would not properly accelerate. The vehicle was taken to the local service center who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 65,000.
- Magnolia, TX, USA
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- Magnolia, TX, USA