This is the fourth time the "wrench" light has come on in my Flex. The first time, about 8 days ago, I was driving on the thruway going 55 mph. The light came on an I was no longer able to accelerate. I coasted to the right and ended up on a very small shoulder of the interstate. I turned off the car, and started it back up. When along, driving with no issues... until two days later. Driving on a side road, going about 25 mph, same thing. And repeat two more times. Called Ford, and they said there are no recalls, but I am taking it in on Wednesday. Hoping for a fix. Was alone both times, but this cannot happen with my three children in the car. Very unsafe.
Heading to work this morning, on the "Highway to Heaven" (narrow two lane highway) and lost engine power. A wrench icon popped up on the display, directing me to the manual, which indicated a power train failure. The car was towed to the dealer and have not heard any word back as of yet to what needs to be done. I purchased the car in February of this year and it is bit troubling that I am having issues like this. Hopefully, this can get fixed properly and quickly, with no more issues. Because, I had to turn off the car before I could get it towed. After reading through some of the complaints regarding this exact issue, apparently Ford has refused to replace parts if the warning light is no longer displayed. I am hoping that the dealership will recognize the issue even if the warning light is no longer on the display. I guess I will just have to wait and see.
Driving the car at 55 mph when it suddenly lost power. Engine was running but car would not go. Powertrain malfunction/reduced power icon was displayed on the instrument panel. I called for a tow to the nearest Ford dealership. Car showed no codes mechanic test drove the car twice and could not get it to duplicate the problem. I picked the car up on the morning of 6-23-16.
I was coming home from church on the morning of 6-26-16 driving at 40 mph when the car lost power. Drivetrain malfunction/reduced power icon was displayed on instrument panel. I got the car off the road, put it in Park, turned the engine off, and removed key from the ignition switch. I waited a few minutes, put the key back in the switch, started the car back up, put the shifter in Drive and the icon was gone and I drove the car home. Currently waiting on a call back from the Ford dealership where I purchased the car to see what my next step will be. Paying a lot of money for a vehicle that is no more reliable than this!
- John H.,
Midland, NC, US
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A D V E R T I S E M E N T S
This is the fourth time the "wrench" light has come on in my Flex. The first time, about 8 days ago, I was driving on the thruway going 55 mph. The light came on an I was no longer able to accelerate. I coasted to the right and ended up on a very small shoulder of the interstate. I turned off the car, and started it back up. When along, driving with no issues... until two days later. Driving on a side road, going about 25 mph, same thing. And repeat two more times. Called Ford, and they said there are no recalls, but I am taking it in on Wednesday. Hoping for a fix. Was alone both times, but this cannot happen with my three children in the car. Very unsafe.
- Lisa B., Lancaster, NY, US