This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Flex. While as a passenger in the vehicle, the middle row seat on the right inadvertently moved forward. As a result, the seat collapsed and the head rest struck the contact in the back of the head. The contact sustained injuries to the head and eyes that required medical attention. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was notified. The approximate failure mileage was 11,000.
- Basking Ridge, NJ, USA
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- Basking Ridge, NJ, USA