This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2014 Ford Flex. While driving 70 mph, the contact heard an abnormal popping noise and the rear of the vehicle dropped without warning. As a result, the contact lost control of the vehicle and crashed into another vehicle. All the air bags deployed. There were no injuries. A police report was filed. The police towed the vehicle to a lot. An insurance adjuster came to the sene and declared the vehicle totaled. The dealer and manufacturer were not notified. The contact referenced NHTSA campaign number: 14V393000 (power train). The failure mileage was approximately 122,393.
The contact owns a 2014 Ford Flex. The contact stated that while driving at approximately 40 mph, the vehicle impacted the curb and started to jerk uncontrollably. After inspecting the vehicle, the contact noticed that the axle fractured and the front passenger tire detached from the vehicle. The airbags failed to deploy. The contact did not sustain any injuries and medical attention was not required. A police report was filed. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate mileage was 22,000. The VIN number was unavailable.
- Newtown, PA, USA
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- Monroe, MO, USA