This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Flex. The contact stated while driving approximately 45 MPH when the contact heard a noise coming from the vehicle and shortly after lost control of the vehicle resulting in the contact hitting a parked vehicle with no air bags deploying. There were 3 injured, the son and daughter sustained bruising over arms and legs. The mother sought medical treatment and sustained injuries to the back. A police report was taken and the vehicle was towed to a tow lot then towed to an insurance lot where it was awaiting diagnosis. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.
I was in a collision in my Ford Flex on June 29, 2020. At the time, a car turned in front of me on the highway causing me to tbone the other vehicle at approximately 45mph. None of the air bags in my Ford Flex deployed.
Takata recall - my wife was traveling on hwy 70 in Texas towards vernon. She was traveling approximately 73mph and struck a deer. When she struck the deer the the airbags (both front airbags) didn't deploy and the seatbelts did not lock as designed. Based on my research of your site and the NHTSA guidelines on the deployment of airbags...I believe there is a problem. Anything being struck at that speed, should've deployed the airbags and my wife's application of the brakes at that speed should have locked the safety restraints. The vehicle sustained significant damage to the front end, to include engine compartment damage and the loss of both headlights operability.
The contact owns a 2014 Ford Flex. The contact stated that while driving at approximately 40 mph, the vehicle impacted the curb and started to jerk uncontrollably. After inspecting the vehicle, the contact noticed that the axle fractured and the front passenger tire detached from the vehicle. The airbags failed to deploy. The contact did not sustain any injuries and medical attention was not required. A police report was filed. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate mileage was 22,000. The VIN number was unavailable.
- Newtown, PA, USA
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- Chino, CA, USA