This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start. When it would start, the vehicle would stall while driving unknown speeds. The low pressure warning indicator was illuminated. The vehicle was taken to an independent mechanic and the contact called jc lewis Ford (9505 abercorn St, savannah, ga 31406). The dealer informed the contact that the vehicle was not included in a recall; however, the symptoms were identical to NHTSA campaign number: 16V621000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 91,000. The VIN was not available.
A1 incoming email: Ford refuses to communicate with customer regarding NHTSA safety recall. The consumer stated the vehicle stalled in traffic, it would not remote start, and the dashboard sync system would go blank while driving.
- Springfield, VA, USA
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- Richmond Hill, GA, USA