This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Breaks and rotors have been worked on 3 times within 1 year by carmax. In addition, bearings have been replaced. Additionally, the vehicles computer module failed. Also, the fuel pump.
Car stall and would not start. Replaced fuel pump and working again but my bin was not listed under the recall from what I can see rodors warped 3 turns. Replaced breaks twice within 10,000 miles.
2014 Ford Flex has a few recalls; my car didn't get the notification but are experiencing recall problems. My car won't start due to fuel module (fuel pump) that has been recalled. One thing we also complained about is gas mileage the car lost 20%-30% since 2017. Ford motor mandated us to take the car to the Ford dealer only. Ford stated they would pay all costs 9/19/19; I also had to pay to have the car towed to the location. Now Ford Motor Company stated they will only pay a small portion of the amount. The dealer has contacted me and stated that Ford Motor Company will not pay anything. The part has been recalled on over 75,000 2014 Ford Flex. The car is currently at the dealer and they are putting pressure on me to pay for the repairs. A repair has not been made. Greg johnson at frittz Ford riverside is the contact person there +1 (951) 687-2121; Ford Motor Company +1 (800) 392-3673. we also had problems with defective breaks that also have recalls but supposedly our car was not affected but experienced the same issues as the people who received recalls notices for their vehicle.
Twice now the transmission and brakes have failed going down our driveway. When our Flex has been going down our driveway and the car is in drive, the transmission makes a grinding sound and the brakes do not respond at all. Once about a month ago we were able to stop the car using the emergency brake to stop the behicle before it entered the street. Today the emergency brake was not used by a younger driver and the car entered the street at full speed going over a curb and hitting a mailbox afterwhich the emergency brake was deployed. The car was turned off then back on and everything was back to normal. It is incredibly unsafe to have brakes and transmission fail in unison.
I went to the local kfc for dinner during my lunch break and when I came back to my vehicle after getting my food inside I started my car and proceeded to put it in reverse. As soon as I put the vehicle in reverse it proceeded to go forward instead. So I checked to make sure I put it in reverse and put the vehicle back in park and then re-engaged reverse and it went forward again. This time the brake pedal went to the floor and the check engine light came on. I immediately called the dealership and they advised me to turn the vehicle off and then on again to see if that fixed the issue. They did not advise me to do a vehicle history report that is equipped with my vehicle to see if the computer could find something. The service adviser at the dealership advised me that he never heard of this issue before and for me to watch it and if it happens again to call roadside assistance and have it towed in since that is a safety issue.
A D V E R T I S E M E N T S
- Roseville, CA, USA