This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford Flex VIN [xxx] passenger door when closed tight, shows door ajar and all doors won't lock. Occasionally, while underway, door ajar notice will turn off and doors will lock. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ford Flex. While the vehicle was parked, the door and trunk ajar warning light illuminated when the doors and trunk were properly closed. In addition, all the doors failed to remained locked. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was 47,000.
The contact owns a 2014 Ford Flex. The contact stated that the door ajar warning sensors illuminated when the vehicle's doors were closed. The interior lighting activated. The doors also unlatched and locked independently while driving and the security system also activated. The vehicle was taken to an independent mechanic for inspection. The electronic door system was cleaned; however, the failure was not corrected. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
- Marshfield, WI, USA
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- Arcadia, MI, USA