This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the lever that allows the back seats to come down is pulled, the seats come down extremely quickly, dangerously fast. They appear to be on a spring action. One of my sons pulled on the lever and my other son's head was hit by the seat, and he suffered a concussion! I don't understand why it was built that way!!
At a low speed abrupt stop on a secondary row, the second row bench seat (it's split 60/40; the 60 side) came loose from the floor attachment, causing a rear facing car seat to hit the back of the front seat. This was not a tether malfunction. It is a defect in the attachment between the bench seat itself and the locking mechanism on the floor. At this point I cannot secure the seat because of this broken part. (this seat is designed to fold forward for storage/ingress-egress for 3rd row seat passengers). Ford has to date been unresponsive although I bought a premium care warranty that is still active. They are not addressing a critical safety issue.
- Beaufort, SC, USA
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- Wynnewood, PA, USA