This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In May 2019 a side vent window om the passenger side shattered while the car was in the garage. On 2/14/2020, the rear cargo area window on the passenger side also shattered spontaneously while sitting in the driveway. The window that shattered on 2/14/2020 was bowed out after it shattered so the breakage could not have come from outside the car.
Speakers let out extremely loud crackle noise, ear piercing static noise and all of a sudden the radio no longer works. The radio does turn on but you can not change the channel nor any sound. Absolutely no sound no matter what the volume is at. If my phone is paired to the radio it's complete silence and both parties hear nothing but silence. This happens not matter if you are driving or parked. You get the same results in all positions of the vehicle.
The contact owns a 2014 Ford Flex. The contact noticed a small crack in the side window. The vehicle was taken to saybrook Ford (1 Ford dr, old saybrook, ct 06475 (860) 388-1293). The dealer stated that there was no recall for the defect. The vehicle was not repaired. The manufacturer was notified and stated that there was no recall for the defect. The VIN was unknown. The failure mileage was 36,000.
The sunroof/moonroof shattered and exploded outward while the car was operated at ordinary speed on an interstate highway. The sunroof was not touched or struck in any manner. It was closed, and not in motion (it was not being retracted, etc.).
- Owensville, MO, USA
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- Callahan, FL, USA