The contact's client owns a 2013 Ford Flex. The contact stated that while her and her client were driving at approximately 60 MPH, the steering wheel became stiff, and the vehicle failed to steer as intended. The vehicle was taken to a parking lot and turned off. The vehicle was restarted after a while and a -??Service Power Steering Now-?? message displayed, and the steering wheel seized and would not turn as needed. The vehicle was towed to a dealer but was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Norfolk, VA, USA

Steering locked up lower control arm snapped at the ball joint where it's connected to cv axel. Sent my car into the rails and nearly.killed me and my passenger.

- San Francisco, CA, USA

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the power steering assist fault warning light illuminated. In addition, the vehicle was difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with a failed steering control module failure. The contact stated that the steering control module needed to be replaced. The contact provided diagnostic codes: U3000'49-48 and U3000'96-C8. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. The contact stated there was a recall, but his vehicle does not have this recall associated with the VIN.

- Coconut Creek, FL, USA

After starting the vehicle, warning on dash stating "power steering assist fault" appeared. Steering wheel was extremely difficult to operate, to the point that maneuvers requiring sudden, sharp inputs would not have been possible. Had this occurred while driving, it could have resulted in an accident. No one has been informed of this issue yet.

- Portland , Or, OR, USA

The contact owns a 2013 Ford Flex. The contact stated that after restarting the vehicle, the messaged "Power Steering" was displayed. The vehicle was towed to an independent mechanic who determined that the power steering module and steering rack were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,220.

- Sumerduck, VA, USA

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The failure mileage was approximately 89,000.

- Brighton, MI, USA

Power steering no longer works. Getting message on dash as well. I see a recall for my year truck but my vin apparently is not one included. It-??s our only transportation and my daughter, my fiancé and myself all have multiple weekly therapy/dr appointments. Please consider adding my vin to the recall. As far as electrical my alarm will randomly go off while it-??s not running/parked. Thinks doors are open when they are not. Thank you

- Port Saint Lucie, FL, USA

The contact owns a 2013 Ford Flex. The contact stated while starting the vehicle, the message "Power Steering Failure" was displayed, and the steering wheel seized. The vehicle was towed to the dealer, where it was diagnosed that the failure was linked to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,000.

- Mohall, ND, USA

Was driving and the power steering went out. Lost control of steering and almost went off the road. Called the dealer and was told that my vehicle is not part of the recall yet. There is curently a recall on 2011-2013 Ford Flex of power steering failure. Mine should be added to the recall because of the same safety risks.

- New Lenox, IL, USA

2013 Ford Flex lost power steering, had to tow the vehicle home. Called Ford my vehicle was not covered under the recall, paid over $2000 to have it repaired.

- Espanola , NM, USA

I called the dealer to let them know of steering issue, not being able to turn wheel, then message came on dash board of "power steering assit fault". Dealer said my 2013 Flex was not covered under recall. Dealer said I could need to pay out of pocket, estimated $600.

- Loveland, OH, USA

Message came on the dash when driving in downtown traffic that says -??power steering assist fault-?? and the steering wheel is FAR worse than the old cars with manual steering. Almost caused a wreck. I researched that there have been several recalls for that make, model, and problem with recall number 15S18. I called ford recall phone number and they said yes many have been recalled but it-??s VIN specific and mine does not qualify because of either where it was built or what company made the component that has failed some have been recalled and some have not. Regardless of where it was made or who built the component if they are having problems and recalling most of them, I feel that my near accident caused by fords -??power steering assist fault-?? that has done the exact same thing should be considered. If their product that they built can not be safely operated without causing accident bodily harm, and/or death and they refuse to correct the problem, maybe they shouldn-??t be building vehicles. It-??s not like the A/C quit working, it literally almost caused an accident with my wife and kids in the car and is absolutely not drivable-??..AT ALL! I had to trailer it home. Only goes straight. Has 125k miles for a 2013

- Missoula , MT, USA

Power steering failure while driving. Looks like issue that is common for Ford Flex. Recall 15S18. My Fled was built in April 2013.

- Oviedo, FL, USA

The contact owns a 2013 Ford Flex. The contact stated while making a left turn driving 10 MPH, the traction control, power steering, and several other unknown warning lights illuminated. The contact attempted to restart the vehicle; however, the failure persisted. The contact used excessive force to steer the vehicle to the destination. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which was linked to the failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000. The VIN was not available.

- Tumtum, WA, USA

The contact owns a 2013 Ford Flex. The contact stated while driving 55 MPH, the contact heard an alert, and the message "Power Steering Assist Fault" was displayed before the steering wheel became firm. The contact was able to drive the vehicle to the residence. The dealer was contacted and stated that the vehicle was not under recall. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering) and provided no additional assistance. The failure mileage was 183,156.

- Cherryville, NC, USA

Power steering fault message comes on and vehicle loses steering. Had vehicle diagnosed with local Ford dealer and found DTC C200D Found steering gear failure.

- Little River, SC, USA

I my 2013 Dorf Flex after stopping at a store and when I turned the vehicle on the steering wheel jerked my wheels straight. Then a error came up saying power steering assist reduced. I turned the vehicle off and started it back up a few minutes later and the problem when away. I am concerned that there is an issue with this and Ford is not addressing it based on google searches and other peoples experiences. There have been multiple reports saying that they almost got into an accident while going down the road and this had happened. We do not feel safe driving this vehicle in its current condition. I reached out to Ford and they say this vehicle based on the vin number does not have a current recall on it.

- Mount Pleasant, MI, USA

Electronic steering going in and out while driving. Dealer checked for codes no codes other models around the same year were recalled for the same issue. For some reason this one was not included but I have the same problems.

- Dryden, MI, USA

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the Power Steering Assist Fault message displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was 116,211.

- Alvin, TX, USA

Power steering completely went out as we were driving jerking the wheel out of our hands, and almost causing an accident. An indicator on the dashboard says -??power steering assist failure-??. Shortly after that the traction control light/abs light came on as well. There were no warnings lamps, messages, or symptoms before this occurred and the power steering has been out ever since. This seems to be a Ford Flex recall problem and somehow ford doesnt want to cover the cost to repair/fix it because my VIN is not included in the recall.

- Ogden, UT, USA