This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Flex. The contact stated that while driving at 15 MPH, the power steering assist failed as the power steering assist warning message appeared on the instrument panel. The contact was able to restart the vehicle; however, the failure occurred again soon after the restart. The contact then called her husband who used excessive force to drive the vehicle back to the residence. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 237,000.
The contact owns a 2013 Ford Flex. The contact stated that while driving at approximately 55 mph, the power steering warning light illuminated as the power steering assist failed. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
- Athens, NY, USA
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- Mobile, AL, USA