This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar warning light remains on when all doors are closed, repeatedly (not isolated instance); dome light remains on when all doors are closed and ignition is off, repeatedly (not isolated instance).
Door ajar lights continuously show on when all doors are closed. My interior lights will not go off and impairs my vision at night. Also because the ajar warnings are on my doors will not lock. I try to manually lock them and they automatically unlock while im driving. Not good while I have my 4 children in the car!
Both passenger door ajar sensors are malfunctioning keeping the interior lights on which is draining battery. Lights will not go off until a certain speed is reached while driving.(clearly a safety issue!!!) also alarm keeps going off randomly and the frequency is increasing.
Passenger door sensor is telling the instrument panel that the door is open when it is shut. It will not automatically lock or allow me to lock the door when car is in motion (it pops back up). When motor is turned off the interior lights stay on for a long time indicating that the door is not shut. The frequency of this problem has worsened over the past few months.
For a very long time, the light indicating the passenger front door is open has been coming on, even though the door is firmly shut. This causes a safety hazard because it keeps the inside lights on in the car, making it difficult to see at night. In addition, the car doors will not stay locked (I'm assuming because it thinks the door is open?), which worries me with teenage girls driving at night. When I talked to someone at the Ford dealership, he said this has been a common complaint (certainly held up by online complaints) that this has been a fault with the car.
- Topeka, KS, USA
Search CarComplaints.com for these popular complaint phrases...
The door ajar sensor comes on when you get in and close the door.while driving the shift to park warning sensor comes on when you stop or yield.this happens over and over while driving. It's sensing door ajar therefore leaves all done lights on.if you slam door really hard sometimes lights will go off but you have to sit and watch to make sure.at night it's impossible to drive.very unsafe.sometimes I have to disconnect battery in fear of it dying and then be left stranded.they said it's the door hinge and parts are not available for 20 more days, I can't imagine dealing with this for that long for sure I'm gonna need a new battery.
While driving at night the interior lights came on and sensor said rear drivers side door ajar. Since lights came on in car during the night my vision was effected. This has now become an ongoing problem and the lights will not shut off when I'm trying to lock the car. I had the car serviced and told the dealer about the issue, that said they coul not replicate the issue and if it persists they can drive the car for 30 miles to see if it goes off again.
I have a 2013 Ford Flex sel with 60K+ miles originally purchased with 13K miles in 2013. I have had major problems with my door latch. I have had issues with all doors with the exception of my left back door. I have had this issue looked at multiple times at the Ford dealership with most recently this past weekend. The mechanic attempted to clean my door latches on the passenger side (front and back) doors and the light went off for about 2 hours. This is a major safety issue. I am unable to lock my doors. I have to manually look each door by rolling down my windows and getting out and manually pushing down the lock. However, while driving my door ajar light will come back on as well as my inside lights, my doors will automatically unlock. I can't turn my alarm on and 75% of the time leave my doors unlocked. I assume my door is prompted as if someone is trying to open my door when my car is off which in return causes my alarm to go off. It has been many times when I have went to the parking garage and my lights are flashing, or I get a call that my alarm is going off, or I am awakened/startled in my house when it goes off in the garage. My concern and fear is that someone will open my door while im driving/stopped at a stop sign or red light. I have already replaced my battery and I'm sure it was due to my alarms constatnly going off or dome light/dash board coming on according to my local Ford dealership it is a long wait on the new and improved replacement latch. I have scheduledto take my car back yet again next Monday to see if I can get on the list for a new latch. I am very displeased with how Ford is handling this issue. I called them today to see if they could give me steps on how to override the door locks with no success. Iwas told to get it repaired and if they decide to recall I'll get a refund!
This is the third door jam module that has went bad. Drivers side door, passenger door and now the back passenger door. It says the door is not shut. Ford is not wanting to own to this mess and the vendor has installed faulty door jam switches that needs to be replaced. The problem is that during the day he keeps the lights on, draining the battery. At night, while driving it leaves the inner lights on and is hard to drive with lights on this inside and at night you cannot lock your car because it sets off the car alarm. This is the last Ford I will buy. Please make a recall on this.
I have two issues with this Ford Flex 1. door is completly closed but it thinks it's open, the lights stays on in cabin and distracting prompts appear on dash while driving. The car alarm sounds at night randomly because of this problem. The battery is drained over time since the lights stay on longer. 2. the trunk door does not open all they up. No mather from what button is pressed, key, trunk or from the side dash the door only opens half way and closes right back. We need to manually push the door up to completly open the trunk door, same for closing.
The door front driver side door sensor went bad and tells car that door is ajar. This was replaced under warranty last year. Now yesterday the same thing has happened to the front passenger side door sensor. This was quoted to me at $700. This is ridiculous for a bad door sensor that Ford has put bad and faulty sensors on. I feel that I should not be liable for.the Ford dealership in town said, "this is a problem with Ford Flex". this door ajar sensor keeps lights illuminated draining the battery, even though the door is shut. This keeps the lights on when driving, and at night makes it very very hard to see and drive. This will cause an accident due to faulty door sensors.
2013 Ford Flex model pos, rear passenger door ajar sensor was repaired due to being defective while under warranty around 32000 miles I believe, at roughly 45000 miles the drivers door sensor was starting to fail, it would require 2 shuts to shut off. Battery kept dying, got it tested said good but kept dying, did not think it was a issue with the door, but one night I went out to get something from my truck and what do you know every light in the thing is on. Why? you ask because the drivers door is apparently ajar, but its not. I replaced the battery the morning before I seen the lights issue $200 gone. Contacted Ford by email recieved no response, contacted via facebook and they responded that they will try to help, recieved a call the next day nope we wont help you. For a $45000 truck it sure is made of low quality material. I will not be recommending Ford to anyone. Worried the airbags wont deploy properly if there is an accident, if the truck thinks the door is open. Not to mention the fact my battery will die anywhere I stop for a few hours.
Close the passanger door and the warning door ajar flashes and chimes on the dash panel, also the dome light stays on. Have to close the door sometimes 5 or 6 times to get it to off. Updated 09/15/15 updated 11/07/2017
The front passenger door ajar warning began showing while I was sitting in my driveway and the door has not been touched in fact there was not even a passenger in my vehicle. I tried opening and shutting the door several times and when this problem began and for about the first month the warning would reset. Since then the warning is present approximately 70% of the time. When the door ajar morning is active the interior lights stay on at low speed and regardless of speed you're unable to lock the doors. These issues are when the door ajar morning is active the interior lights stay on at low speed and regardless of speed you're unable to lock the doors which cause obvious safety and security issues as well as the added danger of not being aware of an actual door ajar. I took my Flex to summerville Ford and they acknowledge being aware of multiple Ford models with the same issue, apologized for not being able to fix the issue without my paying for it.
Door ajar warning stays on for drivers door. Begin as intermittent problem resolved by opening and closing the door till the door sensor registered the door closed. Progressively got worse and 7 months later the door ajar light stays on all the time. Interior lights remain on all the time and the auto door locks do not engage when driving. I talked to my local Ford dealer who said it just needs oiled and it will fix the problem. We have oiled it and cleaned it with compressed air and it has done nothing. If Ford can't stand behind this kind of thing, I'll be buying a Hyundai or a Honda next for a better warranty and for a higher quality vehicle.
A D V E R T I S E M E N T S
- Cedar Park, TX, USA