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2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex accessories - interior problems

accessories - interior problem

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2013 Ford Flex Owner Comments

problem #5

Jan 012019

Flex

  • 35,000 miles

A D V E R T I S E M E N T S

2nd row seat belts not working or broken. Driver side is not latching or retracting, so none can use that seat. Passenger side the buckle cover wont stay on, and it has some small sharp objects that can cut someone or my kids.

- Caldwell, ID, USA

problem #4

Jan 182017

Flex

  • 70,000 miles
Ford has already recalled the fuel pump regulator module on certain vehicles and mine was not included. Fuel pump regulator module left mr and disabled chile stranded on highway. No help from Ford. Passenger door sensor out, lights won't go off inside cab until you reach 10 mph. Impossible to see to back up at night or to see out of vehicle to drive. Driver seat wont move forward or backward impossible to get it to move. 2nd row driver side seatbelt broken Ford wont repair.

- Basin, WY, USA

problem #3

Sep 082019

Flex

  • 100,000 miles
Front seat tracks wear prematurely due to poorly designed teeth. As a result the seat becomes 'wobbly' causing it to rock forwards and back which could cause serious injury in an accident where the seat should remain firmly in place. Many people are experiencing this issue across a wide range of Ford products vs specifically with one particular vehicle.

- Seattle, WA, USA

problem #2

Dec 152016

Flex

  • 60,000 miles
I am having multiple problems with this vehicle! first and most important is door latches are not reading closed which disallows safety lock during operation of the vehicle. I also believe this might be the reason the alarm/panic randomly and quite often goes off. Secondly the third row seats no longer operate correctly from the panel in the rear cargo area. It clicks and try's to move but will always return to the normal position making it impossible to use them to allow extra storage space. Lastly the traction assist is very erratic when driving in snow which makes this vehicle less then desirable to drive in the snow, even with the control assist off it handles very poorly in icy/snowy conditions. Overall I hate this car if I wasn't upside down in it would be gone asap.

- Chester, CA, USA

problem #1

Jan 012013

Flex

  • 0 miles
The 2nd row seat that collapses at the push of a button is a death seat. If this seat is occupied when the button is accidentally pushed eg when grabbing for the seat belt the force of the seat collapsing could crush the occupant. I don't know you are aware of this.

- Vancouver, WA, USA

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