This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am not sure if I have takata air bags, however the air bag light has been on for over a year. The steering takes additional strength to turn at lower speeds. It does not matter where the car is driven for the steering issue, it happens on city streets, the highway if turning at slower speeds. The rack and pinion and power steering pump have been replaced did not fix the issue.
The contact owned a 2012 Ford Flex. While driving 1 mph, the vehicle accelerated backwards rapidly and crashed into a tree. The air bags did not deploy. A police report was not filed. The contact sustained minor injuries to the knees, which did not require medical attention. The vehicle was destroyed and towed to richmond Ford Lincoln (4600 w broad St, richmond, va 23230) where the cause of the failure was not determined. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
- Richmond, VA, USA
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- Barberton, OH, USA