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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
29,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Flex miscellaneous problems

miscellaneous problem

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2012 Ford Flex Owner Comments

problem #5

Apr 272022

Flex

  • miles

A D V E R T I S E M E N T S

Bad design of water pump, under parts would fail one day, but the water pump is a bad design. It failed too soon and hurt the engine. Also lots of work to fix it. But even if it get fixed the problem is still there...bad water pump

- Hacienda Heights, CA, USA

problem #4

Sep 262021

Flex

  • miles
The water pump has faliure and is causing expensive repair. It seems to be a know defect. We some pending law suits.

- San Jose, CA, USA

problem #3

Jul 022016

Flex

  • miles
While driving with family including a four year old child with rear air conditioning unit engaged recirculation button on had to merge unto entrance ramp quickly. Immediately there was a over powering odor/smell of raw exhaust /burnt hair engulfed the entire cabin area! had to quickly open all windows, moon roof for us to breathe! fully baffled, I increased speed once again the sulfur like odor became present even with all windows down! performed a few process of elimations while still driving and came to a conclusion that issue was present only when rear ac unit was engaged, recirculating button on and accelerating! did not use rear ac for remainder of vac trip. Upon completion of our road trip reached out to Ford customer rep in detroit only for him to tap dance away from my questions and concerns yet directed me to contact my local Ford dealership. I scheduled an appointment at which point I was directed to get back with detroit Ford rep. I even provided the band aid tsb! he then said it was up to Ford to correct or fix. Traveling with a small child or any human or pet is totally unsafe. Few days ago breaking news regarding the Ford Explorer recall having the same unsafe exhaust system in cabin concerns!

- Blacklick, OH, USA

problem #2

Sep 022016

Flex

  • 100,000 miles
While stopped and in park the vehicle started rolling, I attempted to jump in the vehicle but could not pull myself all the way in. I was able to yank the keys from the ignition and then I could no longer run along side the vehicle and I fell on the asphalt. However, the vehicle continued rolling until it became high centered on a large rock. Four witnesses confirmed that the vehicle was in park and the keys were out of the ignition.

- Yucca Valley, CA, USA

problem #1

Jan 182016

Flex

  • 48,000 miles
The right rear door sensor says that the door is open when it is not. Tried to close it a few times but that didn't work. Now I can't lock my car at night because my car alarm will go off thinking that someone is trying to break in. It has now happened approximately six or seven times now. I see that other people have reported the same issue. This should be a recall.

- Monroe, WA, USA

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