This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Flex. The contact stated that the cruise control function failed to disengage while driving at any rate of speed. The vehicle was not diagnosed by a dealer. The contact was an independent mechanic and diagnosed that the computer failed to function properly. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.
- Salem, IN, USA
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- Salem, IN, USA