The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the vehicle to regain normal functionality; however, the failure would recur within several hours or several days. The contact stated while driving at approximately 25 MPH in a School Zone from a stop, the vehicle lost power steering functionality. The vehicle was towed to the residence. The contact stated that the traction control, engine, battery, and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering box had failed and needed to be replaced. The mechanic had not repaired the vehicle. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not under recall, nor were the repairs covered under warranty. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 125,436.

- Modesto, CA, USA

Tamara recall

- Rialto, CA, USA

When pressing the brake pedal the car would not stop or slow. Pedal went to the floor and still no stopping. Crashed into the rear end of another vehicle.

- Warren, MI, USA

On my way home from work 7-14-2014, entered the exit ramp to gratiot North bound and had to stop for a light. When the light changed green I eased off of my rear brakes and heard a loud noise coming from them and could tell that the brakes were seizing up a little. So the next day and there after I had no problem with them. On 7-20-2014 the did the same thing but not as bad. Made appt. With Firestone auto care on 7-25-2014 to have a brake inspection done all four tires, especially the rear passenger brake. I was told that both rear caliper pins had ceased up on the rear brakes not allowing the caliper to open and close properly. This caused the brake shoes to be replaced, both rotors and calipers, because by know it was metal to metal. There was no work done to the front brakes because they were still in good shape I was told. I had this vibrating or easy shake that would happen to the front when I would slow down for a stop. I had this checked back in the winter to see if there is a problem with my brakes but could not find nothing. Not that the back brakes are fixed the vibration is gone.

- Clinton Township, MI, USA

Persistent brake squealing even though brakes were regularly serviced. On further inspection, it was discovered that a front brake caliper was cracked and leaking. Had to be replaced. Replaced both front calipers and associated parts for safety reasons, parts and labor totaled over $1000. No one had ever heard of a caliper failing on a car with so few miles. Squealing has been resolved since this repair.

- Cornelius, NC, USA

Cpsc: I1380138A. 2011 Ford Flex. Consumer stated that the chemicals used to melt ice and snow causes brakes rotors to rot. Stated at 23,000 miles his rear brakes had to be replaced. Also at 32,000 miles all the rotors were rotten again.

- Marlborough, MA, USA