This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Flex. The contact stated that while driving 70 mph, the rack that was mounted on the roof detached from the vehicle and hit another vehicle that was traveling behind the contact. An authorized dealer was notified and an appointment was scheduled to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 9,000 and the current mileage was 9,100. The VIN was unavailable.
- Safety Harbor, FL, USA
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- Safety Harbor, FL, USA