This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2010 Ford Flex began inadvertently surging forward in acceleration without me making it do this exactly 3 months after I purchased the vehicle. The Ford Dealer was unable to re-produce the problem on several occasions and said my vehicle was fine. No error messages reported in the computer. This has continued to happen sporadically since ownership. I have had another Ford Dealership (as well as an independent mechanic) try and reproduce and diagnose the problem with no luck. Several weeks ago I was driving my vehicle in my residential neighborhood when all of a sudden my car surged forward with great acceleration with no warning. I had to swerve into a driveway and cut the vehicle off to get the vehicle under control. I am 82 and have a heart condition. This safety issue is critical as someone could get hurt or killed. Ford has several complaints of this happening with several models. I believe it is a Ford design flaw in the vehicles electronic throttle system. Ford Corporate was put on notice of these events after the latest safety event. Please, I urge the NHTSA to issue a recall before lives are lost. I can no longer drive this vehicle as I am concerned someone is going to get hurt. It is being towed to the Ravenel Ford Dealership for inspection and diagnosis again.....
I was in a parking lot and i felt the steering wheel shake and I got a message about the power steering assist fault. If I was moving or driving in traffic my family and my self could have been killed.
The car's fuel gauge will suddenly drop to empty and the car will run out of fuel. By doing some research this is a very common problem with Ford Flex and it is very dangerous. This has happened multiple times and the most recent was this weekend when my wife was driving on the interstate and it died in traffic. Very dangerous
Sudden acceleration requiring braking and downshift of automatic transmission to avoid collision. Has happened on highway and in stopped traffic. Latest episode this past week.
- Jefferson, MA, USA
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Exhaust in passenger cabin, enough to make you light headed and start coughing, mainly happens with air conditioning turned on, under hard accelerations. Dealer can not reproduce or find any problems.
Eco boost engine stall due to condensation of air from the cold air compressor in the turbo charger for the engine. Have had car serviced several times and dealer or mechanic can not resolve problem. Happen in freeway at high speed but has also happened in the street at 20 - 30 mph
A D V E R T I S E M E N T S
- Mount Pleasant , SC, USA