This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Flex. While the key was in the ignition, the anti-lock warning indicator illuminated. The contact was unable to start the vehicle. The vehicle was towed to an independent mechanic to be diagnosed, but the cause of the failure was not determined. The dealer stated that the secure lock system needed to be reprogrammed by the dealer. The dealer was not contacted. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and transferred the contact to NHTSA to file a complaint. The failure mileage was approximately 169,000.
- Willow Grove, PA, USA
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- Willow Grove, PA, USA