This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Several events have occurred with my new 2009 Ford Flex, problems with power door locks; track control activated while vehicle was driven slow coming to a stop; strong burning odor in motor; seat belt alter sounded while seat belts were in use; all the light in vehicle shut off while vehicle was being driving for approx. 10 seconds; when going in reverse brakes made noise in the front and rear areas and while car was being driving forward; car would automatically slow down while being driving; vehicle shut off while being driving; vehicle was taken for service. According to the car dealer everything was fixed after several days while driving the vehicle with my family as I was coming to a slow stop the back breaks locked causing an immediate short stop and a terrible smell of burning rubber came from the back tires. Took the car back to the dealer (02-25-09) they said they found no problems, I insisted in them rechecking the vehicle and as of today (02-26-09) they still have it. Waiting for results but I am extremely worried being my wife is the driver of this vehicle with our children, grandchildren and our sons baseball team mates.
- Fajardo, PR, USA
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- Fajardo, PR, USA