This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The paint on the roof starting peeling. I called the dealership since I still had a warranty and they told me it didnt cover paint. It started with a small spot but it continued to flake and is not about the size of a softball. There are now 3 spots like this on the roof. This is the 2tone paint with a silver roof.
I purchased the vehicle new. It was repaired on three separate occassions for problems stemming from the windshield sensor as well as the molding was not correctly put on the door. Now the bench seat will not fold down. This appears to be a very apparant issue with this model according to this website www.fordflex.net/forums/viewtopic.php"F=14&T=5363 the car is three years old and has 59K miles on it but for a family with one child, this mechanism should not be dysfunctional. Its not as if it was getting a lot wear and tear from accessing the 3rd row seating area. Is Ford reviewing these complaints"
2009 Ford Flex hood out of alignment, middle seat are electronic and would fold down. But when took to dealer they worked. Headliner is held on by magnets. This is in the one that has the sky lights in all three rows of seats. Ford told the dealer to put vecro to hold it up. By the way they have now had the car two days. Pick it up drove home still snap, took it back, they called and said vecro did not hold either. So now I have a rental car. This car was a demo with 5,000 miles on it. My wife and I put 200 on and discovered this issue. Other than the head liner, this is a very sweet ca very roomy. Lets hope dealership can fix the issue.
- Albuquerque, NM, USA
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- Clayton, NC, USA