This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Five hundred. The contact stated that there was an internal leak on the passenger's side of the vehicle. The source of the leak was unknown. The contact had the vehicle repaired in 2007 for the same failure where the dealer diagnosed an improper welding however, the issue recently recurred. The vehicle was not been taken to a dealer for inspection or repairs. The contact also stated that the brakes, air conditioner and motor mounts had also failed. The manufacturer was notified of the failure. The approximate failure mileage was 79,200.
Since my vehicle was new I have complained to the dealership, and online, that the optional brake and accelerator pedal height adjustment rocker switch is wired improperly. That is, wired in reverse. The mounted switch clearly depicts a foot over a pedal in the center with an arrow pointing 'up' at the top of the switch and an arrow pointing 'down' at the bottom of the switch. This controls the height adjustment of both pedals from the floor and is designed to place the pedals within reach of the operator. On several occasions members of my family have depressed this switch while in motion pushing the top portion of the rocker switch assuming the pedals would rise 'up' as indicated by the arrows on the switch. Wrong!! pressing the switch in the upward position 'lowers' the pedals to the floor, while pressing the lower portion of the switch, with the arrow pointing 'down', actually raises the pedals up, closer to the operator. After pressing the switch several times in the up position and believing the pedals were at their maximum height, several of the drivers in the house whom have short legs, were immediately panicked and desperately began trying to compensate by readjusting the seat to be within reach of the brake! a scary and dangerous condition while the vehicle is in motion! if Ford refuses to simply reverse the operation of the switch, maybe a safety interlock could be devised to prevent operation while the vehicle is in gear.
- N. Merrick, NY, USA
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- Mableton , GA, USA