This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My throttle body went completely out at 99481 miles. I paid approx. $800 for the repair/replacement. Ford Motor Company reimbursed for the service on 12/11/2012 after so many complaints had been made about the throttle body in this model that they were paying for previous services for any repairs/replacements made for this part. I believe the replacement part used was also defective, and made mention of my concern to my Ford dealership at the time. They agreed that there was no guarantee that I did not receive a defective replacement part as the new part they were using a year later was different. I have had my replacement throttle body cleaned and re-programmed several times (at least twice a year since the replacement). Ford Motor Company will do nothing now that I have been told I need a new throttle body which is about an $800 repair. Ford Motor Company needs to do something to make those of us, who received a faulty or defective replacement part, us whole. I hope that others will make it known if they have had a defective replacement throttle body.
When backing out of a parking space, car will lunge back a few feet. Just last week, I was backing out of a parking space at a store and it lunged five times before I took it out of reverse and put it into drive. It lunged again forward and then I was able to drive it home. If my foot is not on the brake, the car will continue to lunge unless it is stopped either by braking or hitting something. When in a drive-thru, with foot on the brake, when I release the brake the car will lunge forward. After researching the problem, people have stated it is a problem with the throttle and it could cost $500 + dollars to repair. It is a factory mistake that Ford is not taking responsibility for. I was advised to file a complaint with NHTSA just in case an accident occurs because of this problem. We are taking the car in to see if we can afford the repair on our own next week. If it is the throttle and does cost as much as others have claimed, we will not be able to afford the repair.
- Las Vegas, NV, USA
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- Riverton, UT, USA