This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Five hundred. The contact stated that there was an internal leak on the passenger's side of the vehicle. The source of the leak was unknown. The contact had the vehicle repaired in 2007 for the same failure where the dealer diagnosed an improper welding however, the issue recently recurred. The vehicle was not been taken to a dealer for inspection or repairs. The contact also stated that the brakes, air conditioner and motor mounts had also failed. The manufacturer was notified of the failure. The approximate failure mileage was 79,200.
For several months car has been lunging forward without my foot on the gas. A couple weeks ago while pulling into my driving way it lunged and the car ran into my concrete steps causing 3,500 worth of damage. This is very dangerous and could have been one of my daughters. I really hope you take this seriously because once lives are lost you can't get them back. I just want Ford to fess up and to take responsibility for this problem, so I may get it fixed and not kill or injure anyone.
Six months after we purchased our new Ford 500 from a local dealer we had mice in the car. They ate a hole in the rear seat and got into our winter survival gear including a down sleeping bag. The dealer was very cooperative and tracked how the mice got in. It was through the air release vents in the trunk. The mice simply came in through the vents that were designed to release air when the doors were closed. It was a design flaw. All Ford would have had to do was to include metal screen over the vents. When our local dealer asked Ford to cover the cost of replacing the seat they were told that the factory didn't cover mice. We live in a cold climate. Someone living in the South or southwest could have a lot nastier visitor in their car than a mouse. Even mice can chew on wires and trash a car in a short time.
- Bismarck, ND, USA
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- East Hazel Crest, IL, USA