This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have a 2006 Ford 500 which had the cvt transmission replaced after 4 weeks. The transmission continues to have a significant delay in engaging in reverse. My wife and daughter did not wait until the transmission engaged and have on occasion lurched backwards almost running over her little brother. With the front of the car on a decline the car will roll forward when in reverse until it engages and the user depresses the throttle. Olathe Ford and a factory rep. Inspected the vehicle and supposedly the vehicle is within specs. I don't think so, the car also whines when turning corners. I think the cvt transmission is out of specs. Ford doesn't use it anymore, nor do I want to. I have had many Ford, this will be my last if this isn't resolved to my satisfaction. The car also has the instrument cluster which intermittently goes out, windshield leaks water and air. Answer soon, I am going to BBB, NHTSA and Kansas consumer protection. This car is a lemon, I want a working one.
I have a 2006 Ford 500 that has a very bad glare on the windshield. When I inquires about the problem, I was told there was 3 such complaints made at that same dealership. I was also told there was nothing that could be done, it was caused by the way the glass was made.
A D V E R T I S E M E N T S
- Olathe, KS, USA