This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Five hundred. While driving approximately 35 mph, the contact accelerated to switch lanes; however, the gears would not shift. He heard a loud, banging noise under the hood of the vehicle and it began to jerk. The contact was forced to remain at the speed he was traveling before attempting to accelerate. The same failure recurred three days later. The contact took the vehicle to the dealer and they stated that there was downshifting failure, and recommended that the transmission be replaced. The contact would be responsible for the repair costs. The vehicle has not yet been repaired. The failure mileage was 40,100 and current mileage was 42,000.
- Jamaica , NY, USA
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- Jamaica , NY, USA