This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear and front suspension have failed within five months of possession. First repair attempt on rear suspension occurred in May 2006, just 4 weeks after purchasing the 2005 model. Ford certified technicians claimed there was a loose bracket and that problem was solved but problem with noise and hard bounce still occurred. Second repair attempt occurred one month later, found broken right, rear shock. Repair took three days. Four days later had to return to get front end aligned. On September 9, 2006, took back again for same noise coming from right rear shock. Certified technicians stated that there was not fix for problem and simply greased cables. Taking back to shop to address front suspension noise and handling problem.
Ford Five hundred 2005 with brake failure, defective radio, driver side window regulator replaced twice. *** no answer required*** there was a noise in the rear end of the vehicle, the left rear brake caliper at the piston seal was leaking.
Problems with suspension on 2005 Ford 500's. numerous technical service bulletins address rear brake and suspension problems. Lemon law criteria meet in Colorado, submitted certified mail and it took Ford over a week to accept letter, only after I visited attorney general. Car could not be driven at speed limit on I-80 creating a dangerous situation. As of today the car is at the Ford dealer again. Ford regional rep says they won't take it back. Tuesday 4/19/2005 miles in to dealer 2091 miles problems going to Lincoln, Nebraska, could not hold speed limit on I-80 because of handling problems and suspension reporting vibrations and noises to driver. No trouble found balanced 1 tire with oz of weight. Friday 5/06/2005 miles in to dealer 2523 miles same story as above. Replaced rear brake pads, machined rotors installed Ford part # 5F9Z-2200-B kit brake sho Ford part # 5G1Z-18125fa rear struts times 2 lubricated E-brake cable per Ford tsb service manager took for test ride and problems persist with service manager driving. Monday 5/16/2005 miles in to dealer 2556 same story as above failed test ride by service manager on 5/06/2005 service ticket Ford part # 5F9Z-5500-ar arm assembly right rear Ford part # 5G1Z-5A772-B bar stabilizer rear (2 times) this time I have been without use of the vehicle or loaner since Friday May 6 2005. 11 days.
- Longmont, CO, USA
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- Northville, MI, USA