This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Ford Five hundred had rear brake pad and rotor failures after only 22,137 miles. This required replacing the pads and rotors at my expense. My last car required new brakes at 53,000 miles. In addition only the rear brakes were warn out. The front pads were still okay. In my opinion this was clearly either a design failure or a materials failure. I contacted Ford, and was told that brakes were a wear item, and they will do nothing. From the number of cases of this type failure on the Ford Five hundred and the Mercury montego, on this web site I would think an investigation would be started.
- Apalachin, NY, USA
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- Apalachin, NY, USA