This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fiesta. The contact stated while his girlfriend was driving at 45 MPH with him in the front passenger seat, another vehicle suddenly crossed in front of the vehicle, causing the vehicle to crash into the rear end of the other vehicle. The front driver's side air bag and the passengers' side air bags failed to deploy. The driver's knee air bag deployed. There was no warning light illuminated. The contact's girlfriend sustained neck injuries and leg injuries and was transported to the hospital by emergency units. The contact sustained soreness on the right knee and stomach. The contact sought medical assistance the next day. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 145,000.
I was involved in an accident on the freeway the vehicle was struck twice and careened into the center divider once before coming to rest. The airbags never deployed. I sustained a broken neck by hyper extending my neck over the steering wheel.
My airbag light keeps coming on. Also tire low light is coming on I also hear a banging noise when I use the heat or air., this happens whether driving or parked.
- Las Vegas, NV, USA
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- Thibodaux, LA, USA