This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 35 MPH and descending a grade in the road, the contact attempted to depress the brake pedal to slow down however, the brake pedal went to the floorboard. The contact had to pump the brake pedal to slow the vehicle. The contact stated that the check brakes warning light was illuminated. Additionally, the contact stated that there were also mechanical issues with the transmission. The vehicle could not be shifted into reverse (R) and while the vehicle was in drive (D), the vehicle would hesitate while shifting gear. The contact took the vehicle to a local dealer who diagnosed the vehicle and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that the dealer had not diagnosed a failure with the brakes. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
The contact owns a 2016 Ford Fiesta. While depressing the brake pedal, the vehicle continued to lunge forward without warning. At times, while applying pressure to the accelerator pedal, the vehicle would stall and then slowly pick up speed. There were no warning indicators illuminated during the failures. The contact also stated that the vehicle shifted into neutral while in drive, which caused the vehicle to overheat without warning. The vehicle was taken to galpin Ford (1000 sandretto dr, prescott, AZ 86305, (877) 826-2935) where it was diagnosed with a faulty transmission. Since owning the vehicle, the contact had the transmission control module replaced twice. The manufacturer was notified of the failures and provided the repair cost. The failure mileage was 39,000.
- Chandler, AZ, USA
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- Harrisburg, PA, USA