The contact owns a 2015 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The contact noticed smoke coming from an unknown location of the vehicle and the vehicle started to shake. The contact also stated that the steering wheel became stiff and difficult to operate. The transmission warning light was intermittently illuminated. The contact stated that she received a notification of Customer Satisfaction Program: 14M02. The vehicle was towed to the dealer where it was diagnosed and determined that the TCM and clutch had failed and needed to be replaced. The vehicle was had not been repaired. The manufacturer was notified of the failure and the contact was provided two case numbers and advised to contact the NHTSA Hotline. The failure mileage was approximately 68,000.

- Philadelphia, PA, USA

I have a 2015 Fiesta that has 811 miles on it. The VIN # [xxx]. I bought for my daughter and she has had three accidents. She has not driven the last 1 years, as the hide original message police said it was her fault, although she said that the car just moved forward! at that time we did not have any idea that the Fiesta had any problems. She also has not been able to work because this went against her record. I have had the car in my garage, and hire someone about every six month to come and service this car. May I ask that you consider refunding to me the price I paid and you can then have this car back. Thanking you in advance for any consideration. Kind regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- West Bloomfield, MI, USA

Replacing ignition switch on 2015 Ford Fiesta 23 Jan 2020 and was notified by the Ford service manager at fairway Ford in evans, ga, that the steering wheel locking system was not installed on vehicle. This also did not lock gear shifter. We are now having to have it installed and paying to have it installed. Lucky the vehicle was not in any accidents.

- Evans, GA, USA

Takata recall" as I don't have no where's to get this car fix yet more issues another problem to add is when going put gas in the tank at first fuel was coming out like it us full have hi ld the pump upside down than under my dash board we had a sever rain storm when I got in to drive up when let up water was running down the had and break peddle and I have fill violent up 2X in less 5 weeks I don't know where it's going past 2 weeks off and on smells burning smell like fuel not all the time this was when I was driving and the window wipers they go fast but like wasn't working well when tanning more than a little rain as you have all other issues listed baily Ford's wrote the don't want me there and refused me service because I have been complaining 2 half years just tell me in August my warranty ran out not my issues 19,001 dollars car then there seems my steering wheel has slop on it and have issues issues from day one just don't get and because of these issues no garages want to touch it one because to much to fix andbtime they don't have the man power head told cheaper to get another new car

- Constable, NY, USA

The power steering assist stopped working completely and car shows a warning light for power steering assist. Car has 88,000 miles on it. Very difficult to steer at any speed but most especially at low speeds

- Rocky River, OH, USA

Takata recall. My cars transmission is not working well.

- Raleigh, NC, USA