This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle stalled and was jerked. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
The contact owns a 2015 Ford Fiesta. The contact stated that while at a complete stop, the vehicle would shudder upon depression of the accelerator pedal without warning. As the failure worsened, the contact initially took the vehicle to an independent mechanic who informed her that her vehicle was under warranty; and referred her to the dealer for assistance. The dealer then informed the contact that her vehicle was not covered under warranty and provided an estimate for the repair of a defective clutch assembly. The manufacturer was also notified of the failure and confirmed that her vehicle was not covered under warranty; she was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
The contact owns a 2015 Ford Fiesta. While driving various speeds, the vehicle failed to accelerate and made a whining noise that was coming from either the transmission or the engine. No warning indicators were illuminated. The vehicle was taken to vic bailey Ford (501 E daniel morgan ave, spartanburg, SC 29302, (864) 585-5600) where it was diagnosed that a faulty clutch assembly needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 10,735.
The contact owns a 2015 Ford Fiesta. While driving approximately 60 mph on the highway, the vehicle did not accelerate to move into a faster lane. On several occasions, the vehicle accelerated on its own. There were no warning indicators illuminated. The vehicle was taken to a local dealer where the clutch assembly was replaced, but the failure recurred. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was 22,000.
- Santa Cruz, CA, USA
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- Norfolk, VA, USA