This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Fiesta. The contact stated while driving 30-35 MPH, the vehicle decelerated, then accelerated unintendedly. The contact released the accelerator pedal and continued driving. The contact also stated that the vehicle jerked and was not operating as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission element A was stuck. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The dealer then diagnosed that the transmission clutch assembly, the transmission lever, and bearings needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that she had previously filed a complaint regarding a similar failure. The failure mileage was approximately 55,000.
The contact owns a 2014 Ford Fiesta. While driving 80 mph, the vehicle stalled and the immobilizer malfunction warning indicator illuminated. The vehicle was towed to stivers Ford Lincoln (4000 eastern blvd, montgomery, al 36116) where it was diagnosed that the PCM /high speed module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue and did not assist. The VIN was unknown. The failure mileage was 30,000.
- Montgomery, AL, USA
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