This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Fiesta. The contact stated that the hard edge on the trim of the steering wheel would constantly cut the contact's hand. Also, the contact mentioned that the steering wheel would vibrate and a buzzing noise emitted from the steering column. In addition, the vehicle failed to shift when in reverse, the vehicle would grind and independently shift in to neutral. The traction control and hill assist also intermittently illuminate while driving. The vehicle was taken to two different dealer, on 5 separate occasions. The technician diagnosed that the power steering module, sensors, nvh tape, steering wheel, steering module, reprogrammed main computer, and air bags were all replaced. A Ford engineer was contacted to diagnose the cause of all these failures. However, all failures except the traction control and hill assist light were not rectified. The vehicle was not repaired. The manufacturer was made aware of the failures. The failure mileage was 2,420.
The contact owns a 2014 Ford Fiesta. While driving 50 mph, the vehicle jerked and the gears shifted automatically without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
2014 Ford Fiesta SE with about 15,000 miles started having shuttering problems that are extremely violent and could cause loss of control and is thought to be a safety concern to driver and others on road. I have owns this car since brand new from the dealership. I started having problems with the powertrain around 14000 miles. The problem is a severe shutter problem when you accelerate. The only way to stop this problem when it is happening is to let the gas pedal out of give it a lot more gas. This can happen at any speed from 5 mph to 50 mph that I have experienced it. The shutter jerks the driver forward and backward very forcefully. I took the car in under warranty and was told that the this is normal and sent back home. At 15000 miles I took the car in and they said the dual clutch seal was leaking and therefore ruined the clutch. They replaced all parts and called to say it was complete. They left voicemail, and when I called dealership back they said the new parts had broke while on the test drive and they had to order exact parts again. Dealership took another few days to fix and then I received the car. Now Feb 2015 car is doing exact same thing and has 24000 miles on. The shuttering is a safety concern as it could result in my wife or I loosing control of the vehicle when it does this at high speed. I do not understand how this does not cause a safety violation? thanks for your time.
Vehicle exhibits a constant shuttering/jarring effect from the transmission while under acceleration and during shifts. Vehicle transmission issue causes intermittent acceleration which results could cause an accident. Vehicle has been entered for service on 2 separate occasions for this issue, and has yet be resolved.
- Pearland, TX, USA
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2014 Ford Fiesta auto with 4982 has developed a serious juddering and loss of power when moving away from stand still or accelerating at low speed. This has caused problems entering major roads and on testing the problem I had to move over quickly to a side turn to prevent an 18 wheeler running in the back of the Fiesta. Moving off forward is very jerky and reversing has the same problem. This seriously affects the ability to drive this vehicle safely and in less experienced hands will lead to serious accidents. I have many years experience in motor sport, road testing vehicles and have passed the institute of advanced motorists in the uk, one of the most difficult driving tests in the world today. The Ford Fiesta in question is used on the roads of Florida usa in my opinion there should be a major recall before there is a fatality.
While at a stop light and attempting to accelerate the car hesitated and did a jumping like shudder/shaking. It stopped after the car was just above the 20 mph mark. Since it did not happened again for a few weeks did not take it into consideration, and did not attempt to take it to the dealer. Most of the times they tell you the hesitation and shaking need to be present when the inspect the vehicle to determine the cause of it. I was researching some tsb# and found out this shaking and hesitation was a more serious problem that we (my spouse and I) thought and wanted to file a complaint about this.
Since I purchased the vehicle in September 2013 I have been having issues with the vehicle accelerating, stalling, and jerking forward. On Thursday, January 15, 2015 at 8:00 pm I was driving and the engine light randomly turns on and the vehicle clicks on and off, the vehicle stalls and I almost hit the car in front of me. There have been several instances where I almost got into car accidents because of the transmission on this vehicle. Currently going back and forth with the dealer every time who states a certain amount of variation such as shuddering and jerking is normal with these transmissions however this car is not safe. I can only hope that enough people will complain where something will be done soon to get these cars into operable driving conditions.
Bought car on June 1 2014. Transmission shutters (slips) from 1st to 3rd gear. Try to accelerate and it shutters (slips) from gear to gear. Could be a safety issue as going into traffic or a light it hesitates which could lead to an accident. After reading articles on this issue with the transmission (Fiesta's & Focus's) this should be looked into as a safety issue by the NHTSA. Ford seems to not know how to fix correctly. Adjust computer, put new clutch pads on, etc. Seems no clear fix to problem. I feel this should be considered for a recall.
I've brought the vehicle to Ford dealership service departments several times now for the same transmission shuddering and slipping issue. When taking delivery of the vehicle, and on every subsequent visit to a service department, I was warned that the powershift 6-speed automated manual transmission requires a "break-in" period of several thousand miles and that I may notice harsh shifting or noises. In reality, the transmission hasn't ever functioned correctly, and on each dealership trip, a lets-try-the-next-step approach is taken. First a engine malfunction indicator lamp was cleared for a known firmware bug in the transmission control module (tcm), for a problem whose fix was not yet released by Ford. Next, the tcm was updated. Driveability improved for a while but then degraded again, getting worse day by day. Next, the tcm couldn't be updated (it was already up to date) so a new clutch assembly was ordered. Finally, the clutch assembly was replaced, but not the transmission intake seals because they were brown (latest spec?). it has only been a few days since the most recent repair (clutch replacement) but the dealership advised that the new clutches will eventually fail in exactly the same way as Ford has not yet corrected the underlying issue. When the vehicle shudders during acceleration, there is an increased risk of an accident from oncoming cars (while making a left turn) or from cars behind me.
When the car is stopped in traffic and I push the pedal to accelerate and there is a delayed reaction. When the car finally does accelerate, it does it in a "hopping" motion. When the car gets up to 20mph, it starts shaking and doesn't stop until I accelerate even further. Sometimes the car has acceleration problems at higher speeds, but most frequently has acceleration problems at lower speeds. It feels like the transmission is slipping and sometimes the car is jerky while driving.
I purchased a 2014 Ford Fiesta in May 2014. In December 2014, the vehicle began exhibiting significant shuddering and would slip out of gear when accelerating from low speeds and from a complete stop. When I contacted the Ford dealership for assistance, they did not seem concerned and offered to schedule an appointment for a month later. I am currently waiting for that appointment. Internet research has shown that this is apparently a common problem with this vehicle, which needs to be addressed by Ford asap.
I have been taking off after stopping and the transmission or fuel injection misses causing the vehicle to not engage the drive train just right. The vehicle hesitates, lurches, and shutters. The vibration is bad and I'm worried if I take off from a stop light or sign, the vehicle does not engage the drive train, I might be hit by another vehicle because I cannot get the vehicle out of the path of traffic due to the hesitation. This is a very serious safety issue and something must be done to correct the problem.
Transmission shudders going into gears. It shudders going from 2nd to 3rd and then 3rd to 4th. When if finally goes into 4th gear it lurches. Transmission will also shudder while cruising at low speeds of 10 to 15 mph and if braking then accelerating suddenly. When I finally took it into the dealership, it was slipping in and out of gear.
When we take off from a stop sign. The car stutters, loses power like it is going to stall. Has a roll back issue from a stop on a hill. My biggest problem if I am entering an intersection and someone were to run a stop sign I have no ability to step on the gas and get my car out of the way. Has the stutter between the gears in the lower range. I had it into the Ford dealer and he said they get 10 to 15 complaints a day on this problem. And they know it is there but can not do anything because Ford is telling them it is ok. I have wrote to Ford vie E mail and they are not responding. I would give up the so call extra mileage it is supposed to create for a safe vehicle to drive.
The vehicle hesitates, grinds and jumps whenever you press on the gas to accelerate. Sometimes the car will jump and just slow down even if my foot is all the way to the ground with the pedal. The transmission is the issue since I have taken it to Ford numerous times and every time the tell me the "grinding, jumping, hesitation is normal for an automatic/manual transmission". apparently this is new for Ford as they have what they call an automatic/manual transmission. Meaning the car drives like it would be a stick shift but automatically does it. It is unsafe! sometimes the jerking is so bad my head will jerk!! I feel like I was ripped off with this car and am so mad that I made this purchase!
The transmission has been shaking and hesitating on acceleration since about 1 1/2 months after I got it. When it tries to switch gears it jerks and acts like it doesn't want to pull. The RPM's will rev up to about 4,000 and then drop down to about 1,500 and I will have to let off the gas entirely for it to steady out. The car shakes and jerks so hard at times that it feels like it is going to fall apart. I called the dealership and they say nothing is wrong with it, although I've known of several people to have issues with their Fiesta transmissions and I have read of multiple having accidents due to their acceleration issues.
The contact owns a 2014 Ford Fiesta. The contact stated that while traveling at various speeds, the transmission exhibited a loud noise and there was an abnormal vibration. Also, the contact indicated that the gears were intermittently slipping and the failure was getting progressively worse. The failure was reported to the authorized dealer on multiple occasions but the vehicle was not inspected or diagnosed. The vehicle was taken to an independent mechanic. The technician verified the failure and referred the contact to the authorized dealer to re-flash the computer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
I bought a 2014 Ford Fiesta with automatic/manual transmission in March. It ran awesome for 6 months, a really fun car. It just recently started shifting rough, jumping, lurching, sputtering while accelerating from a dead stop. About to go to the dealer for the first time about the issue. Not happy. The reason we bought a new car was to have something economical and reliable. I have read many other complaints about the same issue for this vehicle. I wish I would have read them before we bought the car. This is dangerous if acceleration is needed to avoid a collision and the car has no power.
The contact owns a 2014 Ford Fiesta. The contact stated while driving at various speeds, the vehicle began shaking and jerked forward without warning. The vehicle was taken to a dealer. However, the failure was not diagnosed nor was the vehicle repaired. The manufacturer was not notified of the failure. The failure mileage was 30.
A D V E R T I S E M E N T S
- Grand Island, FL, USA