This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 2014 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle experienced jerking, lunging, and a hard deceleration without depressing the brake pedal. The contact stated that the failure occurred without warning. The wrench and check engine warning lights were illuminated. The Service Engine Soon and Hill Start Assist not available messages were displayed. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 109,000.
The contact owns a 2014 Ford Fiesta. The contact stated while driving 30-35 MPH, the vehicle decelerated, then accelerated unintendedly. The contact released the accelerator pedal and continued driving. The contact also stated that the vehicle jerked and was not operating as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission element A was stuck. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The dealer then diagnosed that the transmission clutch assembly, the transmission lever, and bearings needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that she had previously filed a complaint regarding a similar failure. The failure mileage was approximately 55,000.
The contact owns a 2014 Ford Fiesta. While driving 15 mph, the vehicle jerked and hesitated when the accelerator pedal was depressed. The vehicle was towed to a dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 5,405.
The contact owns a 2014 Ford Fiesta. While driving at low speeds, the vehicle hesitated while the accelerator pedal was depressed. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15.
- Springfiled, MA, USA
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- Jefferson City, MO, USA