This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger-??s side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
The contact owns a 2014 Ford Fiesta. The contact stated while driving approximately 35 mph, the rear driver's side door unlatched independently causing the door to open. The vehicle was taken to cutter Ford located at 98-015 kamehameha hwy, aiea, hi 96701, to be diagnosed. The contact was informed that the door latches were defective and needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was included in the NHTSA campaign number: 20V177000 (latches/locks/linkages). The manufacturer was notified of the failure. The failure mileage was 51,000.
The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA campaign number: 20V177000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Ed butts Ford (1515 N hacienda blvd, la puente, ca 91744, (800) 960-3673) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA campaign number: 20V177000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Boynton Beach, FL, USA
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Locks, today is May 14, 2020. I was at the store and trying to lock my car and it will not turn to lock so I had to lock from the inside, I already have and issue with ine key not locking the doors now the actual lock does not want to lock with the key.
The contact owns a 2014 Ford Fiesta. While driving approximately 15 mph, the rear passenger door suddenly opened. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the VIN was not included in NHTSA campaign numbers: 17V210000 (latches/locks/linkages) or 15V246000 (latches/locks/linkages); therefore, the contact would be responsible for the repair costs. The approximate failure mileage was 63,000.
The contact owns a 2014 Ford Fiesta. While driving approximately 55 mph, the front passenger and driver's side doors unlocked and would not lock again. In addition, a door ajar warning indicator illuminated. The vehicle was taken to berge Ford (located at 460 E auto center dr, mesa, AZ 85204) where it was determined that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was repaired. The failure mileage was approximately 49,884.
The driver's side rear door would not shut and latch properly after being opened. I had to drive seven miles with the door jerry rigged shut with rope. The door was stationary when it failed to latch closed. The consumer stated the front passenger door latch was broken. The door would not remain shut and locked.
The contact owns a 2014 Ford Fiesta. While driving, the front passenger side door opened independently and the door failed to close and latch. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 35,000.
The contact owns a 2014 Ford Fiesta. The contact stated that the front passenger side door failed to latch. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages ). the failure mileage was 60,000.
The contact owns a 2014 Ford Fiesta. The contact stated that the vehicle was experiencing the same failures as listed in NHTSA campaign number: 15V246000 (latches/locks/linkages). The manufacturer was notified of the failure. The failure mileage was 92,000.
The contact owns a 2014 Ford Fiesta. The contact stated that while driving various speeds, the rear passenger side door opened independently. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired however, the failure recurred. The VIN was not included in NHTSA campaign number: 15V246000 (latches, locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 20,000. The VIN was not available.
The contact owns a 2014 Ford Fiesta. The contact received a recall notification for NHTSA campaign number: 15V246000 (latches/locks/linkages) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
The contact owns a 2014 Ford Fiesta. The contact stated that NHTSA campaign number: 15V246000 (latches/locks/linkages)exceeded a reasonable amount of time for repair. The manufacturer stated that the parts were not available. The dealer was also made aware of the delay. The vehicle was not repaired. In addition, while driving 60 mph, the rear driver side door opened independently without warning. The failure mileage was 20,000.
A D V E R T I S E M E N T S
- Concord, NC, USA