This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Fiesta. The contact stated that the front driver's side door latch malfunctioned and the door failed to remain closed. The cause of the failure was not determined. The contact indicated that the vehicle was included in NHTSA campaign number: 20V177000 (latches/locks/linkages) however, the parts needed to repair the vehicle were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer chino hills Ford located at 4480 chino hills pkwy, chino, ca 91710 was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 100,000.
I went to pick up my nephews from their babysitter this weekend and when I was driving back home the back door behind the passenger seat swung open. Keep in mind I had two little kids in the back freaking out I slowly made my way to the side of the freeway. I haven't been able to close it so we had to disconnect the battery so it wouldn't die. Arizona is a very hot state but I do not feel safe driving my car because I'm scared that the other doors will do the same thing. Ford needs to fix this problem immediately.
The contact owns a 2014 Ford Fiesta. The contact stated that the rear passenger side door latch detached. The vehicle was taken to jones Ford buckeye (24600 w yuma rd, buckeye, AZ 85326, (623) 386-4429) where it was determined that the VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the technician repaired the rear passenger side door latch as a courtesy. The contact requested that all the door latches be replaced, but the technician declined. The contact stated that the rear driver's side door latch detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and provided case number: [xxx]. the failure mileage was approximately 180,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ford Fiesta. The contact stated that the rear driver's side door did not latch. The vehicle was taken to covert Ford of hutto (512-759-1414, located at 1200 U S 79, hutto, tx 78634) where it was determined that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
The contact owns a 2014 Ford Fiesta. The contact stated that the vehicle's door latching system failed. The vehicle was taken to glen jones Ford casa grande (1932 North pinal avenue, casa grande, AZ) to be repaired for the rear driver's side latch, but the failure recurred. The contact stated that the door ajar indicator illuminated while driving. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 17V210000 (latches/locks/linkages). The failure mileage was 20,000.
- Eloy, AZ, USA
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The contact owns a 2014 Ford Fiesta. While the vehicle was stationary, the rear driver side sliding door would not latch and remain closed when prompted. The vehicle was taken to downtown Ford sales (525 North 16th St, sacramento, ca 95811, (916) 442-6931) where it was awaiting diagnostic testing and repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.
The contact owns a 2014 Ford Fiesta. While driving approximately 15 mph, the rear passenger door independently opened while the vehicle was moving. The vehicle was taken to a local dealer (kissleback Ford, 1118 13th St, St cloud, fl 34769), but was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in NHTSA campaign number: 17V210000 (latches/locks/linkages). The failure mileage and VIN were unknown.
The contact owns a 2014 Ford Fiesta. While driving at an unknown speed, the contact noticed that the rear driver's side door opened. The contact pulled over to close the door, but it would not latch. The contact's son had to hold the door closed while driving to the contact's residence. The contact tied the rear driver's door with a piece of rope and drove to the dealer (legacy Ford, 413 industrial blvd, mcdonough, ga 30253) where it was diagnosed that the door latch was faulty. This was the second door latch failure within a year. During the first occurrence, the rear passenger door opened while driving. Greene Ford (2365 browns bridge rd, gainesville, ga 30504) stated that there was a recall on all four door latches and, to the contact's understanding, the recall repair had been performed. The contact researched and found that the paperwork showed that the recall repair had been performed, but the serial number was the original door latch that the manufacturer installed in the vehicle. The manufacturer was notified and informed the contact to call the dealer. The VIN search found no recalls associated with the vehicle. The failure mileage was 63,422.
The contact owns a 2014 Ford Fiesta. While driving 50 mph, the rear passenger door became ajar without warning. After several attempts, the contact was able to securely lock the door. The vehicle was not taken to have the vehicle diagnosed. The dealer and manufacturer were not contacted. The vehicle was not included in NHTSA campaign numbers: 15V246000 (latches/locks/linkages) or 17V210000 (latches/locks/linkages). The vehicle was not repaired. The approximate failure mileage was 85,000.
The contact owns a 2014 Ford Fiesta. While the vehicle was parked, the contact attempted to open the front passenger door. The contact's left middle finger came in contact with the interior door latch and the contact sustained a deep laceration. Medical attention was required and the contact went to his doctor. The contact stated that the metal and plastic components in the latch had separated, leaving a sharp edge. The manufacturer was made aware of the failure and stated that this was the first time they heard of this issue the vehicle was not diagnosed or repaired. The approximate failure mileage was 14,000. Updated 06/27/17
2014 Ford Fiesta. Consumer writes in regards to rear door latch issue. The consumer requested information on why the vehicle was not included in the door latch recall(15V246000).
2014 Ford Fiesta. Consumer writes in regards to door latch malfunction and vehicle VIN not listed on faulty door latch issue recall. The consumer stated in July 2015, the right rear door latch on his daughters vehicle opened while she was driving and would not latch. The consumer learned there was a recall for the problem and the dealer repaired under what the consumer believed was the recall. In July 2016, the left rear door opened and would not latch. The dealer informed the consumers daughter it as not covered by any recall, even though there was an open for the problem. One month later, she experienced the same door latch problem with the right front passenger door. Once again, according to the dealer, it was not covered.
The contact owns a 2014 Ford Fiesta. After the vehicle was repaired per a voluntary recall for the power train and while in park, both rear doors failed to latch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 15V246000 (latches/locks/linkages), but the VIN was not included. The failure mileage was 43,700.
The contact owns a 2014 Ford Fiesta. While driving 20 mph, the front passenger door became ajar without warning. The contact was unable to securely close the door. The vehicle was towed to an independent mechanic who diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15V246000 (latches/locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
The contact owns a 2014 Ford Fiesta. The contact stated that the rear passenger side door failed to latch without warning. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. The failure recurred. The contact received notification of NHTSA campaign number: 15V246000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 17,000.
A D V E R T I S E M E N T S
- Pomona, CA, USA