This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission shudders, stalls, eractic starts, excessive transmission noise and stalls out with rpms going to over 5 while the car stalls. When stall happens it takes about 40 second to re engage then that a hard shift. This car should have a recall on the transmission. Also the dealer and Ford both knew of this problem and neither advise me of it. If I had know of this problem I would not have purchased this car. In less than one year Ford has replaced the clutch twice and it is in need of a thrird repair.
Delay in accelerating especially at highway speeds. I can't even attempt to pass on two-lane roads because I can't trust the car to accelerate. In cruise control, sometimes it won't decelerate (although it responds to braking). The transmission is now dead and must be replaced despite the car having only ~85K miles. It was serviced by Ford under the power train recall a couple years ago. I don't expect action on this. I'm just frustrated to have to spend $2K on a 2013 car. I refuse to let Ford work on my car because they have never fixed it. I trust my mechanic more.
Takata recall - on Tuesday 25th of June, thecar started slowing down and acting a little weird. No matter how much I gave it gas it went into turtle mode and cut off. I towed it to darcars Ford in lahnam, md. The two warranties on the vehicle expired so I bought extended warranty. The warranty company is telling me they don't replace clutch barren- shift fork A- shift fork B and seat belt light which is on. Now I haft to pay $180 dollars for a diagnostic test and it still needs another test for the seat belt light. What am I to do if Ford does not help with this problem.
- Bladensburg, MD, USA
Search CarComplaints.com for these popular complaint phrases...
While on streets, transmission noises like rocks, clicking, and jerking occurs constantly contributing to failure to proceed smoothly from a stop and when attempting to slow down in preparation of stopping. At times, there is a sudden slipping with jerking forward, especially if traffic ahead is suddenly slowing dramatically. At times, while slowing to a full stop, the vehicle "jumps" forward then stops. While slowly turning left or right or a U-turn, the car deliberately bucks and hesitates before completing the turn. These conditions are a day to day common occurrence. Speed or the length of distance or time in use does not change the stated conditions, sounds, or occurrences. It has become scary to drive, especially after driving an hour or more on the freeway and when I exit the freeway, the transmission and braking conditions are so magnified that slowing at the end of a ramp to stop is forceful. Not normal. I have had the beginning of these problems since I purchased this vehicle 6/17/15. Of course the problems, the detection of noises and sudden unusual movements did not occur all at once. I took my vehicle to kingman's Ford dealer for all maintenance while in AZ and to a Ford dealer in ca. I asked that my description of problems I heard and felt be written in the report or complaint section of every service repair form but it was never done. On 4/8/2016, Ford dealer in kingman, AZ called me to inform me that they had just received the necessary parts to correct all the transmission and operating characteristics I was experiencing and gave me a 2 page powershift 6-speed transmission operating characteristics form dated 9/27/2012 and it contained the "common sounds a driver may notice" regarding: Double clicking metal sounds, coast down whine, clicking when engine turned off, low speed grinding. Documentation is with Ford.
When preparing to stop at a red light, the car suddenly surged forward. I pulled into a parking lot and again, when trying to stop, the car surged forward.
The automatic transmission fails to engage when shifted into any gear. The engine revs but the transmission doesn't go into gear and the car will no move. Sometimes the shifter will not come out of "park". sometimes the car will not start. Turning the key from "off" to "on" may, or may not, allow the car to start and the go into gear. This can happened after backing out of a parking spot, and then shifting into "D" (drive). It has also happened when stopped at a traffic light, and then the car will not move.
Shifting from first and second gear is getting harder and harder. Taking off and going to shift is getting where it feels stuck. It happens a lot when I'm taking off.
I bought this car from a houston Honda dealership in may of 2017, I late September 2017, early October 2017, I took my car into the Honda dealership because my 'traction control', 'ABS', & 'anti-skid' lights came on. My radio cut in & out, my headlights would cut off and on/dim while driving, causing the gears in my car to shift. I was told to take it to Ford. I took it to Ford, they diagnosed it, I needed a new 'tcm' which is the computer system inside of the car. The warranty covered it, & I got a new one. After that, I was told I needed a new battery, so I got one, put it in, the car ran good for a month or so. The 'tcm' slipped again, & I was back to square one. November 2017 is then the transmission problems really began; interior dashboard lights began to flicker, & my engine light came on, shortly after exiting the highway, my car stopped accelerating. My foot was pressed down on the gas pedal, but the car wouldn't speed up, all you could hear was the engine running. I had to pull over, turn off, and turn my car back on, to continue driving. After numerous trips to Ford, two new batteries, & two new alternators, I am still having the same problems. It has been about a year having this car, & they are still unable to properly diagnose, & fix the problem. In a year span, I have been car-less for about 4 weeks (collectively), have taken multiple uber rides, to and from the dealership(s), and no progress has been made on my 2013 Ford Fiesta!
On 9/20/18, while stopped at a busy intersection for a red light, upon attempting to move forward when the light turned green the car simply would not move. I placed the car in park, shut it off to restart thinking it would reset itself somehow and instead not only would it not restart but the gear shift would not move out of park so that I could push it out of the traffic. I had to call the local police to wait in the road with lights flashing at the intersection to avoid being rear-ended and until the tow truck could arrive. The "engine malfunction" light comes on so often (which usually gets a "reprogramming" at the dealer) that it has become unnoticeable, but I do not recall seeing it before becoming immobile. It was taken to a local Ford dealer, where they said it was covered under the extended warranty Ford issued (tcm part, I believe). This car has approximately 70,000 miles on it but has been in the shop for "warrantied" repairs involving reprogramming, throttle, gas pedal sensor, clutches, etc. On many many occasions. In the past, I have taken it in complaining about the returning light and when it has shuddered and lost power momentarily while attempting to enter traffic on the interstate (once even as a tractor trailer approached). Traffic has had to shift lanes to avoid hitting my car. It has shuddered in intersections and onramps before, but never became completely immobile without recovery. If this isn't a safety issue, I don't know what is. I cannot experience the fear and helplessness that occurred last week again, so two days later I went and purchased a new vehicle (not Ford) and accepted a huge loss on the trade-in value because I value my family's safety and my life far more. My many services have all been through Ford and are available in my service record at Ford.
The first thing that happened was that it lost all acceleration while driving on a street. I can to a stop turned it off then it was fine (this happened twice). While driving anywhere and while changing gears it would start to grind so I took it in and the replaced the dual clutch but it still did it after. Now it has started to jump after all stops no matter it being 0 - miles away it would keeps losing power and has a transmission malfunction popping up and wont stay running.
Excessive transmission clutch shudder during light acceleration. Car will sometimes slip and cause car to abruptly slow down while taking off from traffic light. In emergency situation where car will need to back up transmission will slip forcing car to be unable to reverse.
The contact owns a 2013 Ford Fiesta. While driving approximately 40 mph approaching a traffic light, the check engine warning indicator illuminated and "service transmission" displayed on the instrument panel. The vehicle started to decelerate and the contact pulled into a parking lot. The vehicle was restarted and the same indicator and message remained illuminated; however, the vehicle failed to engage in reverse. The vehicle was driven to joe myers Ford (16634 North West freeway, houston, Texas 77040) where it was diagnosed that the transmission control module and clutch actuator motor failed, and oil was leaking from the valve gasket area. The contact also stated that the vehicle was previously repaired for transmission failure in July of 2017. The vehicle was repaired for the recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.
The contact owns a 2013 Ford Fiesta. The contact stated that when returning to the vehicle, an attempt was made to start the vehicle but the vehicle failed to start as all the warning lights illuminated. The vehicle was taken to an independent mechanic whom informed the contact that the failure was due to the transmission needing repair. The manufacturer was not made aware of the failure nor was the dealer contacted. The VIN search revealed no recalls associated with the VIN. The failure mileage was 62,000.
Fsa # 14E08; fsa # 14M01; fsa # 14M02 approx. Mileage at time of first complaint was 1500 miles. Current mileage is 119, xxx January 2018 approximate beginning of complaints is January 2013. Complaints are: -excessive hesitation / shudder / "whiplash-like" feeling when slow and normal acceleration is applied during take off, in all driving conditions. -excessive grinding and occasional clunking noise during slow and normal acceleration after a complete stop. -as of July 2017, occasional grinding with "clanking" noise occurs when slowing down to a complete stop; typically after approximately 30 minutes of highway driving and than at the first stop. -May 2014 to current, red fluid (transmission fluid) found on ground after being parked for more than 12 hours. Fluid seems to be coming from a shaft seal; at time of observation, cv shaft was found to have excessive play ((the service company at the time had the vehicle in the air and I observed the cv shaft rotating more than 1 to 1 1/2 inches (approximately) when no play should have been present; I could also hear the bearings grinding or rubbing.)) -vehicle seems to randomly lose power during first ignition startup. I would start the car, a few seconds later it would have a complete loss of power, I would than restart it, and it would operate as normal. Approximate number of this occurring is no more than 5 times since January 2015. -most recent complaint, October 2017, while accelerating for highway on ramp, vehicle lost complete power for approximately 2 seconds (speed at time of power loss was approx. 57mph). I lost control of steering and vehicle "shifted" or "jumped" to the left. The vehicle made a fast recovery on its own and continued as normal. Weather conditions were not harsh; there was slight rain / mist and above 55 degrees Fahrenheit.
My traction control off keeps coming on with the check engine light also and my blue tooth on the steering wheel won't work. When the traction control off comes on I loose power in my pedal and acts like it doesn't wanna go.
A D V E R T I S E M E N T S
- Reno, NV, USA